Bes 5.0 Redirection_disabled

[johnnatash]

A user's redirection was disabled with the old manager and now that we've gone to the web interface (BlackBerry Administration Service), we cannot find where the user can be reenabled. Does anyone know? Thanks.

[amrishpatel54]

You can specify which subfolders in a user's email application that the BlackBerry® Enterprise Server can forward email messages
from. By default, a BlackBerry Enterprise Server forwards messages from the inbox only.
1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
2. Click Manage users.
3. Search for a user account.
4. In the search results, click the name of the user account.
5. Click Edit user.
6. In the Messaging configuration section, click Default configuration.
7. On the Email tab, in the Redirection settings section, perform one of the following actions:
• To forward email messages from the user's inbox only, click Inbox only.
• To forward email messages from the user's inbox and sent items folder, click Inbox and sent items only.
• To select the folders that you want the BlackBerry Enterprise Server to forward messages from, click Selected folders.
Click the folders that you want to forward messages from.
8. Click Continue to user information edit.
9. Click Save all.