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Old 11-18-2010, 07:38 PM
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Default BES 5.0.1 - unknown issue

My current setup is as follows:

Windows Server Enterprise 2008 R2
Microsoft Exchange 2010
BES 5.0.1
SQL 2005 express (BES INSTALL)

issue:

BAS Cannot return and Mailboxes from Exchange 2010

The BlackBerry Administration Service cannot find the records you were looking for. Verify the search criteria you specified and try again.

when i try to search or add from: Add user from company directory

mailbox is on exchange and is in AD but bas cannot pull the mailbox...

i check my mapi on the bes configuration and put in the exchange server exhcnage.com and check the name and it finds the server no problem...

need help thank you
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Old 11-18-2010, 09:19 PM
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What do your event logs on the server indicate?

Posted from my CrackBerry at wapforums.crackberry.com
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Old 11-18-2010, 11:31 PM
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I fixed the issue in registry needed to add 001e6602 and the FQDN
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Old 11-19-2010, 02:11 AM
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I'm glad you fixed your issue.

One point to add is that BES 5.0.1 doesn't support Exchange 2010. Upgrade to BES 5.0.2 + MR1.
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