[warkaj]

So today I installed BES 4.1.6 and soon after I got emails from users stating they cannot access the web browsing anymore. The error states:

A Communications failure occurred with the selected Mobile Data Service. The Server may be busy, please try again later. If the problem persists contact your Administrator.

Now all I did was install the upgrade from blackberry.com for 4.1.6, we were running 4.1.2.

Anyone seen this before? By the way the MDS is not running on the BES and when you start it, it stops shortly after.

[CJH315]

Did you remember back up your device just in case?

Posted from my CrackBerry at wapforums.crackberry.com

[SouthernCanuck]

I had something similar when I moved a BES between two AD domains. Check the windows event log and the BB MDS logs, I suspect it's a permission or database error. In my case, since it was a test BES, I just uninstalled and reinstalled and everything was fine. If you have T-Support, I would open a case.

[warkaj]

Well I actually found the answer on BLACKBERRYFORUMS.COM (Thanks Crackberry....), turns out I needed to edit the registry in a few places due to the fact we still run Lotus (yeh i know...) below is the link

Repair Install process causes BlackBerry MDS Connection Service to stop - BlackBerry Forums