1. TheMiz's Avatar
    Anyone know? Alltel seems to have a disclaimer on their site between ones sold before April 2008



    Here is the wording used:



    Did you purchase your BlackBerry 8830 prior to April 11, 2008? If yes, visit our SIM card information page. If you are not sure about your handset type, you can check the version by removing the battery and looking for a sticker labeled "international Roaming." If this sticker is missing, your BlackBerry 8830 was purchased before April 11, 2008.







    I have had questions since I bought my 8830WE Alltel hasn't answered them

    I bought the phone Dec.17th I was told I had 30 days to try it,to make sure I like it

    Well today I contacted them ( actually yesterday ) but they told me my thirty days was up on

    Jan 15th
    01-16-09 04:29 PM
  2. saintj's Avatar
    Not sure about the sticker. But is there an issue with your phone???
    01-16-09 07:51 PM
  3. TheMiz's Avatar
    Not sure about the sticker. But is there an issue with your phone???
    I have no way of knowing, All I know is I bought a new phone from Alltel and find out it is new old stock and is a 2007 then I see the ones made after April 2008 have the IR ( international roaming ) in there. I would think there is something different.
    01-16-09 08:55 PM
  4. jeffh's Avatar
    I received my Verizon 8830 in March 2008. No sticker referring to IR in it, either. I'd never heard of it until I saw your post. I have no idea what it might mean. I'd be surprised if it's anything significant. There are lots of 8830 users here, and somebody'd have squawked by now.
    01-16-09 09:09 PM
  5. TheMiz's Avatar
    On Jan 31st. I am heading to South America
    Due to my traveling is why I went with the 8830
    However I just found out the next 4 countries I am going to in SA
    ( Chile,Peru,Costa Rica and Mexico ) is not covered or should I say my
    BB 8830 is not going to work in every country I will be in .
    01-16-09 09:19 PM
  6. TheMiz's Avatar
    I received my Verizon 8830 in March 2008. No sticker referring to IR in it, either. I'd never heard of it until I saw your post. I have no idea what it might mean. I'd be surprised if it's anything significant. There are lots of 8830 users here, and somebody'd have squawked by now.

    JeffH

    This appears to be an Alltel issue and not a Verizon
    However their merger went through yesterday.
    01-16-09 09:25 PM
  7. TheMiz's Avatar
    The salesman from Alltel called first thing this morning telling me I need to return the phone and replace it with the 8830IR I asked why and he didn't know. I told him I couldn't come in and it would be next week as I am trying to get as much info as I can , the saleman has been a straight up guy and I do like him , I just don't think he has the answers, around 1pm today he emailed me to tell me they are shipping me the phone so I don't need to come in. Again their must be something different .
    01-17-09 12:54 PM
  8. jeffh's Avatar
    It will be interesting to see. Things to check:
    1. Options / Status / File Total: 47 841 280 bytes. Every 8830 I've seen, regardless of carrier, has had the same file total. If they changed the OS even one byte, the difference should show up here.
    2. SIM card. My 8830 came with a SIM card for use in Europe. I've never taken it out of the box, and don't have it with me for comparison. If your present 8830 has a SIM card, see if the new one is described any differently.
    3. OS installed. The latest officially released OS is 4.2.2.196.

    There may be other items that are different, but these will be easy to check.
    01-17-09 01:45 PM
  9. Sith_Apprentice's Avatar
    I am guessing this would be an unlocked version if the 8830 from Alltel is locked, or vice versa. Sprint sells their devices unlocked, Verizon sells theirs locked. It may be that Alltel is coming in line with VZW
    01-17-09 01:47 PM
  10. TheMiz's Avatar
    It will be interesting to see. Things to check:
    1. Options / Status / File Total: 47 841 280 bytes. Every 8830 I've seen, regardless of carrier, has had the same file total. If they changed the OS even one byte, the difference should show up here.
    2. SIM card. My 8830 came with a SIM card for use in Europe. I've never taken it out of the box, and don't have it with me for comparison. If your present 8830 has a SIM card, see if the new one is described any differently.
    3. OS installed. The latest officially released OS is 4.2.2.196.

    There may be other items that are different, but these will be easy to check.


    SIM card in a Alltel phone ?
    01-17-09 01:50 PM
  11. Sith_Apprentice's Avatar
    The 8830 is both GSM and CDMA. It uses a SIM card when roaming internationally.
    01-17-09 01:51 PM
  12. jeffh's Avatar
    SIM card in a Alltel phone ?
    Only in an Alltel 8830. Since the 8830 is a World Phone, it comes with a SIM card for European GSM frequencies. At least, Verizon 8830's do.
    01-17-09 01:52 PM
  13. TheMiz's Avatar
    The 8830 is both GSM and CDMA. It uses a SIM card when roaming internationally.

    I was thinking he meant a sim card for CDMA part of the 8830
    01-17-09 01:53 PM
  14. TheMiz's Avatar
    Only in an Alltel 8830. Since the 8830 is a World Phone, it comes with a SIM card for European GSM frequencies. At least, Verizon 8830's do.
    The Alltel 8830 World Edition does have the slot but doesn't include a Sim Card
    01-17-09 01:55 PM
  15. jeffh's Avatar
    The Alltel 8830 World Edition does have the slot but doesn't include a Sim Card
    That could be your difference. Maybe the 8830IR will include a SIM card. Although I don't know why Alltel wouldn't simply send you a SIM. Sith's suggestion about the GSM side being unlocked is more likely.
    01-17-09 02:00 PM
  16. TheMiz's Avatar
    That could be your difference. Maybe the 8830IR will include a SIM card. Although I don't know why Alltel wouldn't simply send you a SIM. Sith's suggestion about the GSM side being unlocked is more likely.
    SIM card is an additional $40 plus shipping.
    Last edited by TheMiz; 01-17-09 at 02:26 PM.
    01-17-09 02:19 PM
  17. rwschuette's Avatar
    I just checked my file total on my 8830 WE and I have 47 448 064??
    It will be interesting to see. Things to check:

    1. Options / Status / File Total: 47 841 280 bytes. Every 8830 I've seen, regardless of carrier, has had the same file total. If they changed the OS even one byte, the difference should show up here.
    2. SIM card. My 8830 came with a SIM card for use in Europe. I've never taken it out of the box, and don't have it with me for comparison. If your present 8830 has a SIM card, see if the new one is described any differently.
    3. OS installed. The latest officially released OS is 4.2.2.196.

    There may be other items that are different, but these will be easy to check.
    Posted from my CrackBerry at wapforums.crackberry.com
    01-17-09 02:53 PM
  18. jeffh's Avatar
    Almost 500k. That's a pretty significant difference. I don't know how to account for that. There's nothing user-controlled that I know of that can change that value. It'll be interesting to see if somebody posts something.
    01-17-09 03:27 PM
  19. FF22's Avatar
    When I purchased my 8830, Verizon gave me the Sim card for free. They also gave me a 1gig SD card.
    01-17-09 06:40 PM
  20. TheMiz's Avatar
    Almost 500k. That's a pretty significant difference. I don't know how to account for that. There's nothing user-controlled that I know of that can change that value. It'll be interesting to see if somebody posts something.

    I will A/B them when the replacement shows up on Tuesday.
    Don't know why they mailed it I will still have to go into the store to activate it.
    01-17-09 08:29 PM
  21. TheMiz's Avatar
    When I purchased my 8830, Verizon gave me the Sim card for free. They also gave me a 1gig SD card.

    But I am talking about Alltel.
    01-17-09 08:31 PM
  22. Sith_Apprentice's Avatar
    Almost 500k. That's a pretty significant difference. I don't know how to account for that. There's nothing user-controlled that I know of that can change that value. It'll be interesting to see if somebody posts something.
    preinstalled media could account for this. And the file total used to read the 64mb value (and in some OS versions has been removed completely)
    01-17-09 08:56 PM
  23. jeffh's Avatar
    I removed my preinstalled wallpaper and the sample video and got more File Free, but no increase in File Total. I've never seen any other 8830 that had a different value for File Total. Makes me wonder if his is older or newer than mine; perhaps they've changed the ROM space.
    01-17-09 09:07 PM
  24. TheMiz's Avatar
    Got my answer today direct from Alltel, the phones made prior to April 2008 are Generation ONE 8830 World Editions and Alltel will not support international usage. I am then told to return my phone for the
    second gen. 8830IR World Phone.

    Only the 8830IR's are compatible with the WorldCell/Travelcomm SIM cards.
    01-19-09 12:35 PM
  25. jeffh's Avatar
    Thanks for sharing the follow-up. That suggests some unexpected difference in Alltel 8830's and Verizon 8830's. The change could be part of resolving compatibility issues from their merger. It sounds like it works out all to the good for you, since you get a new device. If you have a Media Card in your old one, don't forget to remove it before you return it. And do a security wipe of the phone to remove all your personal data.
    01-19-09 12:47 PM
38 12
LINK TO POST COPIED TO CLIPBOARD