so, i was trying to this unlock vendors themes thing which seems easy enough.
i followed the instructions, but no matter what i do, i don't have that .axl oops i mean .alx file.
i have searched this forum and found all the links where one is supposed to be able to download the os, but the link for verizon always takes me to the vzw site where it only allows me to dl the desktop mgr, NOT the os. even the blackberry site just sends me to vzw.
it's not really a big deal, i'm just tinkering, but i don't know why i can't figure this out.
any help would be appreciated - thanks
molly
8830we
Last edited by mollycase; 02-03-08 at 11:54 AM.
Reason: typo
What OS are you running on your computer? Let's start with that. Depending on if it's XP vs Vista, the location of the folder you're looking for is in a different spot because user profiles are handled differently.
Then it's on the C: drive under Documents and Settings. Make sure you have options to show hidden files and folders. Then look for Local Settings, then Research in Motion, keep digging and you'll find Shared folder and others you need.
Then it's on the C: drive under Documents and Settings. Make sure you have options to show hidden files and folders. Then look for Local Settings, then Research in Motion, keep digging and you'll find Shared folder and others you need.
No, the Blackberry.alx is located in:
c:\program files\common files\research in motion\shared\loader files\<your OS version number folder>
However, if the OS has not been installed the "Shared" folder will not be there.
You need to download and install the Device OS to the PC.
It's a simple process. I'm not sure where your trouble lies.
1. Download and install Desktop Manager.
2. Download and install Device software (handheld OS) for the 8830.
3. Once both are installed to the PC then you can edit the Blackberry.alx.
4. Connect BB and open Desktop Manager/Application Loader and go through it all the way to the end.
the link from verizon only gives me the desktop manager, NOT the device OS.
i have no idea where to get it.
anytime i try to find it, i get a link that takes me to the same ol' verizon page where i've been already a million times.
i just tried to install it again, and it's only the desktop software.
am i just not getting something about this? i'm starting to feel pretty dumb.
When you get to the Verizon site, click on "Personal" email. Then select your model BB and click on Device software and enter your phone number to download the software.
but that's what i've been doing. that downloads a file named 422_b017_multilanguage.exe, i open it, it opens winzip self extract. i follow instructions. the whole way through, it only ever says desktop software, nothing about os. at one point, it has the tree where you can select what to install and what's listed is bb device manager and bb desktop software.
After clicking "Personal email" then select the radio button for "Blackberry Device Software"(Not Blackberry Desktop manager) and enter your phone number. Then hit the "download Now" button at the bottom. When I do that I get the OS download, not the Desktop Manager.