 Thread Author
# 8

08-08-2008, 02:08 PM
|
| CrackBerry User Device(s): 9650 (Bold) Carrier: Verizon | | Join Date: Aug 2007 Posts: 44 Likes Received: 0
Thanked 0 Times in 0 Posts
| |
Wow
Wow...I emailed VZW support and received a response today.
They are sending me a SIM card via 2nd day shipping at NO cost.
Here's the entire email thread.... Good Afternoon Mr. xxx,
Thank you for contacting Verizon Wireless through our website. My name is Christopher, and I am happy to assist you regarding the cost of a SIM card and if we can send one to you.
Mr. xxx, I apologize for any confusion or inconvenience that this concern may have caused you.
Yes, we can send a Verizon Wireless SIM (subscriber identification module) card to you.
The cost of the SIM card is $29.99. However, you should have received a SIM card when you acquired your Blackberry 8830.
Please reply to this email and I will have a Verizon Wireless SIM card sent to you with two day shipping at no cost. Please include the United States address that you would like the SIM card delivered to and I will be more than happy to process the order on your behalf.
Upon receiving the SIM card, it is imperative that you reply to this email with the 19-digit SIM card number which will be similar to 8931440000xxxxxxxxx so that we can activate it for you.
The SIM card must be activated and inserted correctly into your Blackberry 8830 to enable your phone to properly register on a foreign GSM network to process calls and data.
I also wanted to take a moment to thank you. You have been a loyal customer since October 28, 1999 and that longevity is appreciated. I hope we remain your favorite cellular provider for many years to come. It is loyal customers like yourself that make Verizon Wireless a success and we greatly appreciate your business.
I hope that this information is helpful and that I have addressed all of your concerns. I also hope that you have a wonderful time on your trip and that you will have a safe return home!
We appreciate your business and thank you for using Verizon Wireless products and services. Should you have additional questions or concerns, please reply to this e-mail.
Sincerely,
Christopher
Verizon Wireless
Global Services
If you have received this e-mail in error or are not the intended recipient, please notify us immediately by replying to this e-mail and deleting it and all copies and backups thereof. If you are the intended recipient and are a Verizon Wireless customer, this response is subject to the terms of your Customer Agreement.
Original Message Follows:
------------------------
Original Message Follows:
------------------------
Form Message
MAIL_ADDRESS: xxx@xxx.com
Market ID:
Southern California
Zip Code:
xxx
First Name:
xxx
Last Name:
xxx
Full Name:
Tom xxx
Email Address: xxx@xxx.com
Daytime Phone Area Code:
xxx
Daytime Phone Prefix:
xxx
Daytime Phone Suffix:
xxxx
Daytime Phone Extension:
Fax Area Code:
Fax Prefix:
Fax Suffix:
Account Number:
Mobile Area Code:
xxx
Mobile Prefix:
xxx
Mobile Suffix:
xxxx
SSN:
Verf.
Primary Subject:
Network and Coverage
Secondary Subject:
International Calling or Roaming
Message Body:
I have a blackberry 8830. It's through my company's account (xxxx). I just called Global Support to unlock my phone, since I am planning to travel oversea. How much is it for the SIM card? Is it possible for you to send me one? Thanks! |