1. jpf's Avatar
    When I got this 8830WE/Altell I used the switch device in the desk top manager to recover some info. I did get my info along with some emails that won't delete. I have tried the prior delete, pulling the battery, and a couple other suggestions. Anything I can do short of wiping it?
    10-03-08 12:26 PM
  2. jeffh's Avatar
    If you are a BIS user, you can run Desktop Manager and in the Backup / Restore Advanced tab you can delete the messages database. That will delete all the messages.
    10-03-08 02:13 PM
  3. BlackBerryBob's Avatar
    There are no stupid questions my friend. Only the people who ask them!
    Just kidding!

    Welcome to CB!!
    10-03-08 02:28 PM
  4. jpf's Avatar
    I guess I should have stated that I'm on BES.
    10-03-08 04:27 PM
  5. jeffh's Avatar
    I guess I should have stated that I'm on BES.
    That makes it harder, but there is a solution. I'm on my way to a high school football game and can't post it, but you can find it in the 8800 forum. It's title is something like "can't delete email any method." It's a sticky at the top of the forum. I've used it myself.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-03-08 04:45 PM
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