Proof that VZW advertised the 8830 with GPS - Page 3

Jarhead · #31 07-30-2007, 06:49 PM

1. Who did you speak with?

2. What is there name and phone number ?

Reason why I am posting / asking this is to find out who is BS'ng the general crowd and who is NOT.

I rec'd a call from CS asking if I was happy about the service and I explained in full detail what the issues at hand were. The woman said the most I can do is pass this on to a supervisor and thats it. I have not rec'd a call back and even if I do I expect nothing more than a prescript ed Oh I'm sorry and Blah blah blah and so on and so forth. Oh and the person I spoke with was Shantey in Rochester NY..........

ibmman69 · #32 07-30-2007, 07:43 PM

I don't want to give out his name but you can call 1-800-760-4658 to reach the VZW Executive Office.

Quote:

Originally Posted by Jarhead

1. Who did you speak with?

2. What is there name and phone number ?

Reason why I am posting / asking this is to find out who is BS'ng the general crowd and who is NOT.

I rec'd a call from CS asking if I was happy about the service and I explained in full detail what the issues at hand were. The woman said the most I can do is pass this on to a supervisor and thats it. I have not rec'd a call back and even if I do I expect nothing more than a prescript ed Oh I'm sorry and Blah blah blah and so on and so forth. Oh and the person I spoke with was Shantey in Rochester NY..........

sonypoolplr · #33 07-31-2007, 07:39 AM

I spoke to a woman yesterday who told me that the gps issue would be resolved in early 2008. When I asked her to send me that information in an email so that I could post it for others, I got a reply that she couldn't send me anything that I could post. I don't remember the exact words from the conversation, but she didn't mention the vznavigator, but I would assume that that was what she was referring to. That is why I wanted the email to verify what she said.

ibmman69 · #34 07-31-2007, 08:04 AM

After the conversation yesterday I decided that I am leaving Verizon for Sprint on principle. I know the service may not be as good but it is cheaper and Sprint doesn't block access to the features I want to use.