1. katy_bug's Avatar
    I just inherited a BB 8830 and laptop from another employee that was just canned. I took the BB to the verizon store and had it set up for my number and email. The computer was wiped so I don't have any desktop manager software or CDs. On the verizon site - the download link for the 8830 is not working. I went to the BB site and there are so many software options that I don't know which to choose.
    04-01-09 10:28 AM
  2. eddiek's Avatar
    I recommend you do the following:

    1. Google desktop manager 4.6. Download this version of DM, and you use this to sync your phone to your computer and install applications.

    2. To find out what your device operating system is, hit Options\About. It could read anywhere from 4.2.2.196 to 4.5.0.138.

    3. If you have the 4.2.2.196, and you decide you want to upgrade you can check one of the stickied threads at the top of this forum to download that version.

    4. I recommend you search for Proper Upgrade/Downgrade Procedure, and also Crackmem. These will guide you through the upgrade process.

    Hope this helps, and good luck.
    04-01-09 11:45 AM
  3. onaquest's Avatar
    here are links to DM 4.6:

    Desktop Manager 4.6.0 B27 English - Without Media Manager

    * File name: 460_b027_english_nomediamanager.exe
    * File size: 65.614 MB
    * Date posted: 26-Feb-09

    * Download Software

    Desktop Manager 4.6.0 B27 English - With Media Manager

    * File name: 460_b027_english.exe
    * File size: 201.093 MB
    * Date posted: 26-Feb-09

    * Download Software
    04-01-09 12:25 PM
  4. katy_bug's Avatar
    Thanks! I upgraded my OS from 4.2.2.196 to 4.5.0.138 and now I have to reset up my email but the wizard says I am not connected to a wireless network. Also - what program do I use for my BB to sync with outlook. Is there a guide on how to do all this?
    04-01-09 03:03 PM
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