1. sq322's Avatar
    I started out with the desktop redirector solution for my 8830
    I setup my account online at sprint.blackberry.net for my exchange account.

    Then the company moved to the BES.
    I deleted my existing account exchange(outlook) account from sprint.blackberry.net and went through and activated via Enterprise Activation.

    My email icon for the exchange account is gone now.

    Do i need to reset an account thru the website in order for it to reappear?

    Thx in advance

    pardon my noobity
    10-10-07 02:08 PM
  2. lenwood's Avatar
    If the icon is missing from your device then I *think* that means that the account doesn't exist. I've had a similar problem with Exchange, and I had to go back to the BB site and re-create the account.
    10-13-07 02:10 AM
  3. ArielNorfleet's Avatar
    Once you are on BBS server your shortcut for POP3 Exchange gets deleted because now that exchange e-mail become your default and it reside inside the main Email folder. You can not have both BES and POP3 running it might cause duplication.
    I hope this help.
    10-17-07 11:49 AM
  4. sq322's Avatar
    Actually what I found out is that the Exchange mailbox defaults into the messages icon
    10-17-07 11:56 AM
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