1. jjohnson311's Avatar
    Alright I've just about had it with my 8830. I have had it since about March and I continue to have problems with my internet capabilities

    I know a lot of people occasionally go from 1XEV to 1xev, but at least once a day mine will drop down to 1x and will not reset until I pull the battery. Again this happens at least once a day. I've pulled the battery so much that my cover is starting to not stay on very well.

    I really have a hard time believing that a new phone will fix the problem. It has nothing to do with my signal strength because it happens all over the country. I don't want to trade my phone in because then I will have some refurbished piece of crap.

    Please tell me someone has a fix for this problem. I can't imagine I'm the only one.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-01-08 09:24 PM
  2. bennygoodx's Avatar
    My last refurbished one worked great! No probs at all...
    06-01-08 09:32 PM
  3. tyroni's Avatar
    Try updating the program by dialing *228 option 2. You can reboot the device by pressing ALT, right shift, DEL instead of removing the battery.
    Last edited by tyroni; 06-01-08 at 09:35 PM. Reason: replace correct phone #
    06-01-08 09:32 PM
  4. jimmers's Avatar
    I was a previous Verizon customer that had problems with a Treo 700wv. They gave me a NEW phone as a replacement--not a refurb. If you have only had it since March you should definitely take it back for them to replace it.
    06-01-08 09:33 PM
  5. jjohnson311's Avatar
    Well I guess I just need to take it back then. So I guess from the responses then nobody has this same problem? I wouldn't mind if it was once a month. Oh well.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-01-08 10:26 PM
  6. CrackBlack's Avatar
    Have you contacted cust serv? Your problem could be a software related problem.
    PS; refurb phones are tried tested and proven, and often times work better than new phones.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-02-08 03:00 AM
  7. JRSCCivic98's Avatar
    *22899 Send
    06-02-08 08:40 AM
  8. mjdato's Avatar
    I have had the same problem.

    Every single day.

    I just ordered the Curve on Thursday so hopefully this issue will not happen with that. I should have it today or tomorrow.
    06-02-08 08:59 AM
  9. jjohnson311's Avatar
    What does *22899 do?

    Posted from my CrackBerry at wapforums.crackberry.com
    06-02-08 12:26 PM
  10. jamiegroh's Avatar
    refurb phones work just as well as new manufactured ones...

    mine works great....cant even tell
    06-02-08 12:28 PM
  11. johnnywoods's Avatar
    I used to have that problem with my 8703e. If I was inside a building where I would get a 1x and left the building I would have the 1x for the rest of the day unless I pulled the battery.

    I haven't had that problem with the 8330.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-02-08 12:54 PM
  12. PreferredUser's Avatar
    What does *22899 do?
    Updates network/tower/roaming information.
    06-02-08 01:23 PM
  13. jjohnson311's Avatar
    Is that different from a *228 option 2?

    Posted from my CrackBerry at wapforums.crackberry.com
    06-02-08 01:52 PM
  14. JRSCCivic98's Avatar
    Yes it is, *22899 is the same as *228 Opt 1. Just dial it and see if things improve. Do the *22899 Send. Do like Nike... Just Do It!
    06-02-08 02:04 PM
  15. BlackBerry.est08's Avatar
    (I forgot which carrier...) but didn't a new OS update fix some connection problems? The *22899 is a fix but I always say check to see if you're OS is updated to the latest one.
    06-03-08 11:32 AM
  16. snowboarder61's Avatar
    (I forgot which carrier...) but didn't a new OS update fix some connection problems? The *22899 is a fix but I always say check to see if you're OS is updated to the latest one.
    I believe it was sprint users that were having dropped calls and the update was released for them.... Verizon just put out the same version a few days back...

    I would try *22899 first like JRS said then if that doesn't work, try updating your OS from verizon....

    I have had this problem, but it's only been a couple times since i've owned the phone....

    Brandon
    06-03-08 05:28 PM
  17. plasticberry's Avatar
    It sounds like a hardware problem. I would get a replacement.
    06-05-08 03:20 PM
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