1. nickandersen04's Avatar
    I have had my 8830 for four or five months and just recently had to use insurance to replace my original unit that was water damaged. The new 8830 that was shipped to me will only let me setup a BES work email. The phone is not through my work and I only use it personally. Anyone know how I can get this new unit to run on BIS?
    10-17-07 05:01 PM
  2. berrywhite's Avatar
    Are you trying to set up your work email through BIS? If so, and your company has BES the IT dept might be blocking access.
    10-17-07 05:11 PM
  3. nickandersen04's Avatar
    I guess the main problem is that the phone that was sent to me is set up for BES service and I am suppossed to be on BIS. Im just wondering if there is a way I can change this, perhaps reinstalling software...
    10-17-07 05:21 PM
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