BB Replaced Under Warranty w/REFURBISHED??!!
Okay... so my 8830's trackball had gone wacky and I called Verizon... no problem, they would replace it under warranty.
In the meantime, I used a soft toothbrush and cleaned the trackball...started working fine, still is.
Verizon store rep tried to convince me to keep the new one when it arrived. I said I would think about it. Went to pick it up today... a store rep had already opened the box (wasn't supposed to, but glad she did).
Where is my new 8830???? Right here? OHHHHHHHHH.... You mean the REFURBISHED 8830 that I'm looking at????????
Fair warning. If you have your phone replaced under warranty, you will apparently receive a REFURBISHED unit (no box, no battery, no 'nuttin', sticker clearly scraped off inside back and replaced with another). :eek:
I plan to send back the refurbished one. At least I know the BB that I've already got. This may be why so many people still have problems with their BB's after they've been replaced.
Am I being unreasonable?