[bradhemann]

I have a user with the following emails and cannot determine how to stop them. Suggestions please?

Currently NO BES server running.
Currently NOT running redirector on workstation.
Emails are fowarded to the BB email account.

Thanks.
Brad


From: [email protected] [mailto:[email protected]]
Sent: Friday, March 14, 2008 8:23 AM
To: XXXXXXXXX
Subject: RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2

This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.

BEGINETP 259
AfenU4wAAAAAIBAIMzJCQTMxMjMgEEJab2xsQGRteHN5cy5jb2 0AKQyxN1AFQ01JTUUDQICA
gIFKAAAwRUUyNDAwRUYrRys3AG/0l9Z5tW8h03Na7366bTAAGeM1pVb8T2UmmNNiGvD5pGUv
xOq+J1kwvuVZQfBsAiARJCtAvw+n9VsQGFalpF50LoIAzDcJso B5MH5izkgmtDNIqluk90jk
9jwX+iARVrpJg+nnEpBolmbUtnNJ9uS7hl3earfpFlWsm+9MUe QagKF/Y3PI6pLEVYoxY4Ck
oh+1BhcFFJnRxaROAYi9KwQiqypHeW+iWI2+kc/YRl2kSDO0MJS0NMNzZQ!!
ENDETP 1520877047

[kellya]

I've been getting those too....I blocked the first on on my email. Then I got more, so I just blocked all the different addresses and I haven't gotten oe in the last two days.

Kelly

[penguin3107]

You're likey getting these messages because you installed Desktop Manager incorrectly.
You chose the 'BlackBerry Desktop Redirector' option during the installation, when you should have chose 'BlackBerry Internet Service (BIS)'

You need to do a few things here.
1. Uninstall BlackBerry Desktop Manager completely.
2. Go into Options > Advanced Options > Service Books on your handheld and delete any service book which starts with [Desktop]
3. Reinstall BlackBerry Desktop Manager using the BIS option. Don't choose Redirector.

[bradhemann]

penguin3107 - Did you read the post?

There is no redirector involved.

Thanks.

[sunkast]

I would try that solution anyway brad. The fix for messages that look like that has always been solved using the steps outlined by penguin.

[penguin3107]

penguin3107 - Did you read the post?

There is no redirector involved.

Thanks.

Yes, I read your post.
I suspect the user installed Blackberry Desktop Manager using the Redirector option on another computer... perhaps their home computer.
I can almost guarantee that the steps I posted will solve the problem.

Additionally, I was replying to the post directly above mine, but they should apply to your user's issue as well.