HELP! I have a 7100r but my boss has a 8700r and he has this problem. How do I ensure that the PIN number of another Blackberry user is downloaded from Outlook when I do a Blackberry Sync with Outlook? I keep losing the PIN number. Should I just associate one of the telephone number fields with the PIN number and will it then appear in Outlook? Is there a way of changing the field to say PIN? Thanks a bunch.