HELP! I cant take the voicemail password off...
- My provider just updated their voicemail service, which required me to call my voicemail and go through a long prompt to set everything up...no problem. It took two minutes.
But within this upgraded voicemail, their password requirements went from a maximum of 8 numbers to a maximum of 7 numbers. Lucky me, I had an 8 number password, so I had to make a new one...once again, no problem.
But here is the deal -- I cant get my 8700c to change the voicemail password. So when I call my voicemail, it pauses for three seconds and dials my old password...I cant check my voicemail inbox now because the prompt gets interrupted and it hangs up on me.
I have gone to phone>options>voicemail and deleted the password, saved the changes, and gone back again to double check the new password, but it is still the old one...even though I changed it and saved the settings.
Hope that makes sense.
What can I do to fix this?
Thanks!08-07-08 01:25 PMLike 0 - Thanks for the tip. I actually did that one already though.
Anyone else had this problem? Or know how I might be able to fix it?08-07-08 02:38 PMLike 0 - Ok its fixed.
For some reason when I went to change or erase the password under phone>options>voicemail, it wouldnt let me save the information.
I was fooling around on it and added three *'s to the end of the voicemail phone number, and saved it. When I did that, the password erased...so I took the *'s off, and the password stayed blank. Problem solved by pure boredom and random chance.
Thanks for the help!08-07-08 08:03 PMLike 0
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HELP! I cant take the voicemail password off...
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