help please

[Joeyjuice95]

I have a blackberry 7100i
its giving me Jvm Error 102 in an endless reset cycle
and when i open Blackberry desktop manager i get:
"Blackberry Desktop manager cannot communicate with the the connected blackberry device. If the device is rebooting or has a dead battery, click Retry to attempt to reconnect once the devise reboots.
otherwise,you might need to update blackberry device software to correct the problem."

but im getting this error and i tried pressing retry and it did nothing
and then i pressed update and it didnt really do nothing

what can i do to fix this problem??

[sedalia066]

Battery pull? With the phone turnrd on take the battery out. Reinsert after 30 seconds or more.

If that fails others may wish to know your OS.

Dropped recently?

New apps?

Any other info you can offer may help. Good luck.

Posted from my CrackBerry at wapforums.crackberry.com

[Joeyjuice95]

i got this phone from a buddy
it came without a charger i bought one charged it and this happend

[Joeyjuice95]

i called nextel they helped me fix this problem
yay

[sedalia066]

Originally Posted by Joeyjuice95

i called nextel they helped me fix this problem
yay

Good! It is heartening to hear a carrier being helpful.