- CrackBerry User
- 12 Posts
7.1 for 9900 Update Freeze
My update got stuck at the backup step. It was at "180 of 550" SMS messages. It was stuck here over night. I had to unplug the phone to go to work.
Are there any tricks to making the update go quicker or prevent the process from stalling? Removing the SD card maybe or deleting the text messages saved on my phone?
This will be the third time I'm updating the OS and each time takes longer and longer (ultimately freezing the third time).
- 03-21-2012, 10:19 AM #4
I understand from some other posts that this is being caused by the "social feeds" (mine is stuck there). I don't even use them
Mine is now stuck in a loop. The backup process has started and there is no way for me to break out of it, since even a battery pull just results in it restarting the backup process that is taking forever. I am just hopeful that it will eventually break out of the backup process on it's own, and then not have other issues further in the update process.
- 03-21-2012, 11:43 PM #5
Anyone experience this?
Im on a Mac and I'm trying to Update my Bold 9900 (Virgin Mobile Canada) from 7.0 bundle 2406 to os 7.1 bundle 921. I've looked long and hard, but can't seem to find anyone with this problem. As I try to update, it backs up the device no problem, then it begins downloading, but gets stuck with 128 files remaining and eventually cancels. Anyone else have this problem or know whats wrong and can help me out?
- CrackBerry User
05-21-2012, 09:53 AM #9
- 52 Posts
I tried to update to 7.1 for the past weeks, but it freezes on backup
But now, i just updated my bb9900 to 7.1 - no freezing! here's what I did:
I deleted the social feeds app (I never used it anyway) under options>device>application management
Backed-up my data then updated! took me about 15-30 mins to finish the update