1. OMGyssels's Avatar
    My phone is unable to restart. When I hold the power and click restart, the phone turns off and will not come back on until I manually do so via the power button. Not a major problem but wondering if anyone has experienced this issue?

    Turned Zeke day one; Channel Pin C0001A853
    08-19-13 09:52 AM
  2. Kris Simundson's Avatar
    Doesn't sound right, what OS?
    08-19-13 10:24 AM
  3. OMGyssels's Avatar
    10.1.0.4181

    Turned Zeke day one; Channel Pin C0001A853
    08-19-13 09:07 PM
  4. astrodan13's Avatar
    Hi. Are you releasing the power button first to stop the 'power off' cycle? Then hit the reset button? If you keep the power button held down and try to hit the restart at the same time it will still power off. Hope that helps! If not, I'd have no clue, sorry.

    Posted via CB10 from my Z10
    08-19-13 11:32 PM
  5. OMGyssels's Avatar
    Thanks for the help. Seems I'm just a dummy. I figured I had to hold the power button to keep that menu active. Cheers!

    Turned Zeke day one; Channel Pin C0001A853
    astrodan13 likes this.
    08-20-13 07:45 AM
  6. astrodan13's Avatar
    No problem! I kinda got what was going on due to the fact I did the same thing and then realized, hey! Release the button dummy! Lol still learning more about this phone and Os day by day. Have fun, and remember, the only stupid question is the one never asked!

    Posted via CB10 from my Z10
    08-23-13 06:17 PM

Similar Threads

  1. My phone did not die..it's a miracle!
    By jfguay2 in forum BlackBerry Z10
    Replies: 21
    Last Post: 10-03-13, 10:03 AM
  2. Z10 a bit to late?
    By TiagoPD in forum BlackBerry Z10
    Replies: 34
    Last Post: 08-24-13, 08:41 AM
  3. When will AT&T get the MR update?
    By tw1g_007 in forum BlackBerry Z10
    Replies: 4
    Last Post: 08-19-13, 11:00 AM
  4. How big will the os 10,2 update be?
    By MarsanP01 in forum BlackBerry Z10
    Replies: 6
    Last Post: 08-19-13, 10:50 AM
  5. my z10 is stl100-1 but in legal the license is qualcomm
    By Sir David Varela in forum BlackBerry Z10
    Replies: 4
    Last Post: 08-19-13, 09:39 AM
LINK TO POST COPIED TO CLIPBOARD