1. waterfrontmgmt's Avatar
    Every carrier is not the same when it comes to support. You should be able to call your carrier any time a phone less than a year old has problems. With Verizon, they send you a replacement in 2 days if they can't fix it over the phone.
    Lol every carrier is the same, there's tons of people myself included that find Rogers amazing. For me personally I like Rogers, then Telus and anybody but Bell lol

    Posted via CB10
    02-01-14 05:08 PM
  2. ssbtech's Avatar
    I have had my Z10 since day one without any problems. Battery life is around 2 days.
    I get less than a day's worth of light to moderate use from my Z10.


    Anyway, OP, I read in another thread that Bell also pulled the update, so maybe they've come across the signal strength issues and yanked it. Beyond that I don't know what to say.
    02-01-14 07:03 PM
  3. bubbbab's Avatar
    Every carrier is not the same when it comes to support. You should be able to call your carrier any time a phone less than a year old has problems. With Verizon, they send you a replacement in 2 days if they can't fix it over the phone.
    My Z10 died st the end of month one. Rogers sent a Refurb in 2 says. Took a while to get my return hardware credit though.

    Posted via my BlackBerry Zeadache 10.2.0.429
    02-01-14 07:27 PM
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