[zahidaltaf]

Hello, my whatsapp crashes / doesn't work at all since I updated to OS10.2

Someone please help.

Posted via CB10

[anischab]

I updated What'sApp from BlackberryWorld since 10.2 no crash until now (in myWorld, What'sApp is updatable

Posted via my Q10, Germany

[Peevish]

Here's what you have to do:

Get all your pals on BBM, then delete Whatsapp, step two is to not look back.

Posted via CB10

[costas1966]

Here's what you have to do:

Get all your pals on BBM, then delete Whatsapp, step two is to not look back.

Posted via CB10

My thoughts exactly!!!!

[zahidaltaf]

Haha!

Thanks Anis - I'll update *** well.

Posted via CB10

[nuldahtal]

Here's what you have to do:

Get all your pals on BBM, then delete Whatsapp, step two is to not look back.

Posted via CB10

This is exactly what I did.

[zahidaltaf]

Someone should find me the solution, I'm getting this error.


Posted via CB10

[dkonigsberg_wa]

If you just upgraded to 10.2, then please upgrade to the latest version of WhatsApp. You should hopefully see an update in BB World. If you do not, then try doing a delete/reinstall.

As some have noticed, our version numbers have 4 digits. The current version, for example, is "2.11.66.x". That "x" is actually the version of BlackBerry 10 that the app is built for (.0 = 10.0, .1 = 10.1, .2 = 10.2). So you should make sure you're running the latest .2 release, to make sure everything will work correctly on a 10.2 phone.

The error seen in the screenshot above will happen under one of two situations:
1) BlackBerry World didn't shut down our app correctly when installing an update. (this actually happens a lot more often than you'd think)
2) The back-end of our app couldn't start for some reason

So please try following its instructions. If it still doesn't work, a delete/reinstall should clear things up.

[zahidaltaf]

Thanks, it's working now

Posted via CB10

[anischab]

Glad to read about that!
;-)

Posted via my Q10, Germany