1. NickZen's Avatar
    Hi guys,

    So this morning I checked for software updates and saw I could update to 10.1

    So I did the update, it downloaded it fine, installed it fine then asked me to reboot the phone.

    I pressed reboot now but now my Z10 won't boot up! It gets to the BB loading icon, gets to 100% but then nothing happens, the phone doesn't load up beyond that point.

    What do I do!? Please help!
    07-04-13 05:55 AM
  2. Aybesea's Avatar
    If it was me i would pull the battery out and then try again,check on Z10 forum see if this has happened to any one else.
    07-04-13 06:21 AM
  3. drmike's Avatar
    There have been a few of us, myself included, who had some reboot issues with a 10.1 update. Mine hung there for about 30 minutes before completing the reboot.

    How long have you been waiting?

    Posted via CB10 on my Z10!
    07-04-13 06:40 AM
  4. tsmooth1972's Avatar
    First of all congrats on getting the update, by the way what carrier are you with?
    07-04-13 06:40 AM
  5. Hasan Farhat1's Avatar
    bro,i have the same problem..do u fix urs???
    08-28-13 07:05 AM
  6. miguel89to's Avatar
    Do NOT batteries after updates. It takes a lot of time to boot up. Only after 4+ hours then start to worry. There are 2 ways to reset phone.



    Posted via CB10
    08-28-13 10:46 AM
  7. Undbiter65's Avatar
    Just wait for it guys. Takes some time. Don't pull the battery out. Just wait a while. It does that

    Posted via CB 10 on my naked Z10
    08-28-13 12:57 PM
  8. Adva_'s Avatar
    Or you can try reloading the OS through the BB Link program.
    08-28-13 01:25 PM

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