1. al1432's Avatar
    After carrying out a factory reset and restore on my Z30 running 10.2.1.2102 I cannot login to my personal outlook account getting the error that my email or password are incorrect (they're not). I get the same error when trying to set up the account using advanced options. I can login from other devices but trying from my Z30 is seen as "suspicious sign-in activity", and despite following the instructions in my outlook account to confirm the device is mine I get the same error. All the other accounts work fine. I am using two stage authentication but don't get as far as needing that in the login process.

    Anybody help me with this as not getting emails on my phone is a major issue.

    Thanks.
    05-19-14 07:43 AM
  2. kg4icg's Avatar
    2 stage account verification means you have to reply to the email that has been sent to you to allow the connection. In other words hop on a computer or do it thru the phones browser to authenticate.

    Posted via CB10
    al1432 likes this.
    05-19-14 08:37 AM

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