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  1. thorstenpleasefixit's Avatar
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    Default something critical to be aware of re: Gmail syncing & the Hub

    just got caught out by this (missed a really important email) and discovered:

    if you set the display format for your emails in the Hub to 'conversation style' (so that messages on the same thread are grouped - very helpful) but a folder which one of the messages is in is not set to be synced, then fresh inbox replies to that chain (in a folder that is set to be synced i.e. Inbox) won't get shown to you in the Hub. They do get downloaded to the device, but you have to search for them.

    It transpires that /GOOGLEMAIL/SENT ITEMS is a sub folder that's affected by this. What does this mean?

    It means any chain you reply to using your Blackberry, subsequent replies to that message will not be displayed in the Hub.

    "Solution" is to disable 'conversation style' for thread display.
    ==========================================
    - Avid fan of BB 9700 and 9850 - the 5mp camera addition made life so much easier (even though it was fairly crap!). Waited a long time for a Q10, including being 5 months past my 'upgrade' date from the carrier - lost my nerve and got the Z10 1st Feb 2013. Probably switching back to a 9900 while I wait for OS fixes/upgrades. Proud Londoner (that's in the UK, guys!)
    http://www.thorstenfixplease.co.uk/
    ==========================================
    Thanked by 2:
    anklelockred (02-04-2013),  jakie55 (02-04-2013) 
  2. sandmanfvr's Avatar
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    #2  

    Default Re: something critical to be aware of re: Gmail syncing & the Hub

    I found this an issue on many smart phone os's and always opt out of conversation threads. It is more emails to look at but you won't miss them. Good call
  3. knowledge_6's Avatar
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    #3  

    Default

    i hate conversation mode anyway.. i miss them much more then when conversation is turned off..

    i hated the fact that i couldn't turn off conversation on my Nexus 4 and S3!
  4. thorstenpleasefixit's Avatar
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    Thread AuthorThread Author   #4  

    Default

    Quote Originally Posted by knowledge_6 View Post
    i hate conversation mode anyway.. i miss them much more then when conversation is turned off..

    i hated the fact that i couldn't turn off conversation on my Nexus 4 and S3!
    don't you notice that emails are "unread" in the conversation folders?
    ==========================================
    - Avid fan of BB 9700 and 9850 - the 5mp camera addition made life so much easier (even though it was fairly crap!). Waited a long time for a Q10, including being 5 months past my 'upgrade' date from the carrier - lost my nerve and got the Z10 1st Feb 2013. Probably switching back to a 9900 while I wait for OS fixes/upgrades. Proud Londoner (that's in the UK, guys!)
    http://www.thorstenfixplease.co.uk/
    ==========================================
  5. knowledge_6's Avatar
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    #5  

    Default

    Quote Originally Posted by thorstenpleasefixit View Post
    don't you notice that emails are "unread" in the conversation folders?
    not sure cause i turn conversation mode off.... maybe i am not understanding your question!?
  6. Tre Lawrence's Avatar
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    #6  

    Default

    Quote Originally Posted by knowledge_6 View Post
    i hate conversation mode anyway.. i miss them much more then when conversation is turned off..

    i hated the fact that i couldn't turn off conversation on my Nexus 4 and S3!
    Couldn't they be turned of from Gmail itself via web portal?
  7. thorstenpleasefixit's Avatar
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    Thread AuthorThread Author   #7  

    Default

    guys - if email is CRITICAL to you there's another bug (that I haven't experienced first hand) which could leave you exposed to missing important messages. Details over at the official forum.
    ==========================================
    - Avid fan of BB 9700 and 9850 - the 5mp camera addition made life so much easier (even though it was fairly crap!). Waited a long time for a Q10, including being 5 months past my 'upgrade' date from the carrier - lost my nerve and got the Z10 1st Feb 2013. Probably switching back to a 9900 while I wait for OS fixes/upgrades. Proud Londoner (that's in the UK, guys!)
    http://www.thorstenfixplease.co.uk/
    ==========================================
  8. knowledge_6's Avatar
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    #8  

    Default

    Quote Originally Posted by trelawrence View Post
    Couldn't they be turned of from Gmail itself via web portal?
    you can, but it doesn't change your device settings..

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