Setting up email for Cogeco

**awesum** · 02-11-2013, 10:05 AM

My email provider, Cogeco does not support wireless outgoing mail. To set up email on my Z10, I have used the pop settings from cogeco, but have to use the smtp settings from Bell, my wireless carrier. The issue is that Bell's smtp server(mail.1xbell.ca) will not send over wifi. So if your connected to wifi and need to email, you must drop the wifi, send, then reconnect. I have tried to use gmail as an smtp server, as this will send fine, but I cannot seem to make it work. any suggestions.

**arkaroola** · 02-11-2013, 10:53 AM

I had a long talk to cogeco about this and they didn't seem to really care that I was having an issue. The response I got was switch the smtp server to cogeco when on wifi at my home and change it to the wireless carrier smtp when I leave the house. That ain't gonna happen. So I am migrating my emails from cogeco to gmail and I will dump cogeco email. Someone on the supportforums at blackberry suggested that you could setup multiple SMTP servers in Pre-OS10, but they don't exist in OS10. I haven't been able to confirm this.

**awesum** · 02-13-2013, 09:12 PM

I'm going to do that than maybe migrate my connection to someone else too

**jagrlover** · 02-13-2013, 09:26 PM

I'm with Telus and have no problem sending my cogeco email over wifi.

Posted using CrackBerry App on BB10

**jrdog** · 02-26-2013, 07:16 PM

I agree with you, had the same chat with Cogeco last night. There answer was to turn off Wi fi when I need to send emails.
The funny part of all this is that my previous blackberry curve never had this issue. Both Bell and Blackberry have told me it is a Cogeco issue. Cogeco doesn't seem too concerned. Not being a real tech guy, sounds like a simple patch from Cogeco for new Blackberry's would solve the problem.

**Oakville Momtodeux** · 05-15-2013, 10:44 AM

Hi, FYI this has been a problem with iPhones and Bell and cogeco sending email over wifi for ever. Cogeco and Bell just don't care.
My friend has iPhone, Rogers & cogeco email and she can send and receive on wifi no problem.
Its clearly a Bell / Cogeco issue and neither seems interested in resolving it. Maybe if more Blackberry users complain too we might all get somewhere.
Cheers