[f_kay]

Hey folks,
I searched the forum for this problem but Didnt find any thread about it.
Since a few weeks every photo i take with the native Camera app is upside down. Can anybody help me fix this issue?

Already did a few restarts but nothing changed.

Greetings from Hamburg / Germany

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[polytan02]

Have you tried turning the phone upside down while taking a picture ?

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[Gatmyer]

That's an odd issue I have not heard of before.

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[f_kay]

I use the phone the right way...

Searched the forum and the internet for this problem but Didnt found anything.

Btw its the same with videos

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[BoyTanggol]

An OS reload would be your last bet.

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[Joshu42]

Start BBVE (BlackBerry Virtual Expert) and run a full diagnostic first.

[habicht]

I think there is something wrong with the sensors.

Try the sensor test. If a test fails, try a reboot...

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[f_kay]

Tried the Sensor test and 2 tests failed:

Acceleration and Orientation sensor

What can i do now? A reboot?


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[vvvhhh8]

Maybe a complete wipe of the phone and reload the OS.
If it's still not working contact your reseller.

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[Joshu42]

You have already restarted your phone several times. Did you also do a hard reset ? If not, just keep pushing both the volume up and down rockers until the BlackBerry logo is displayed.

[sauron4]

Have you installed any Android apps that use the camera? If you have try removing them and see if that does anything, if not, I would try reloading the OS and then if that doesn't fix it then go back to your reseller.

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