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  1. Paul Monks's Avatar
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    Default Not happy - poor experience so far

    Ok so I have a had a lot of phone over the years. But I have mainly had an iphone as a personal phone and blackberry for work. I have had the phone from release and so far the experience has been very mixed. There is of course improvements on previous blackberry os's and some great features. But the email has been so bad I can't even put it in to words.

    Con's
    Gmail calender sync doesn't work properly. Had to use active sync and even that is not great as it only shows one of my google calenders.

    Gmail doesnt send from sent mail folder or put deleted emails in trash folder

    Email is saying I have 21 emails? When I have read them all except 2 so no idea where the other 19 are unless it's using my labels??

    Can't search mail in imap beyond 30 days?!? What the **** is that about? So I have to sign on to Gmail to search mail? Pointless!

    I have no idea why they aren't working harder on the email side of bb10 as so many people are having the same problems and it's a phone which most of us use for email!!

    If anyone has any ideas about the problems please let me know as I'm really losing hope with this phone already after 2 days
  2. OctavianCroitoru's Avatar
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    #2  

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    Quote Originally Posted by Paul Monks View Post
    Ok so I have a had a lot of phone over the years. But I have mainly had an iphone as a personal phone and blackberry for work. I have had the phone from release and so far the experience has been very mixed. There is of course improvements on previous blackberry os's and some great features. But the email has been so bad I can't even put it in to words.

    Con's
    Gmail calender sync doesn't work properly. Had to use active sync and even that is not great as it only shows one of my google calenders.

    Gmail doesnt send from sent mail folder or put deleted emails in trash folder

    Email is saying I have 21 emails? When I have read them all except 2 so no idea where the other 19 are unless it's using my labels??

    Can't search mail in imap beyond 30 days?!? What the **** is that about? So I have to sign on to Gmail to search mail? Pointless!

    I have no idea why they aren't working harder on the email side of bb10 as so many people are having the same problems and it's a phone which most of us use for email!!

    If anyone has any ideas about the problems please let me know as I'm really losing hope with this phone already after 2 days
    Give that Z10 to me, I like it.
  3. Colleennl's Avatar
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    Ever come to think of it that gmail is the problem here and not the z10 ?
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    Jeovex (02-03-2013),  rjkolo (02-03-2013) 
  4. justinl111's Avatar
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    Sorry this is a Gmail issue not a BB10 issue, Google have decided to start putting lots of restrictions on their mail, no doubt trying to push users onto Android or Chrome. I use live, icloud and my own personal as well as exchange, no problems at all, handles them great.
  5. Paul Monks's Avatar
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    Thread AuthorThread Author   #5  

    Default

    Quote Originally Posted by justinl111 View Post
    Sorry this is a Gmail issue not a BB10 issue, Google have decided to start putting lots of restrictions on their mail, no doubt trying to push users onto Android or Chrome. I use live, icloud and my own personal as well as exchange, no problems at all, handles them great.
    Thanks for your reply Justin. Are you able to search back past 30 days on your live or Ic
    loud email?
    Techno-Emigre likes this.
  6. dentynefire's Avatar
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    #6  

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    Quote Originally Posted by justinl111 View Post
    Sorry this is a Gmail issue not a BB10 issue, Google have decided to start putting lots of restrictions on their mail, no doubt trying to push users onto Android or Chrome. I use live, icloud and my own personal as well as exchange, no problems at all, handles them great.
    This is a big reason why I was hoping for a BB email service. It won't affect my decision to buy a Z10, just my decision to keep using gmail :P
  7. Kevstra's Avatar
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    #7  

    Default Not happy - poor experience so far

    Yeah, this is a Gmail problem. If they're pulling support for active sync, I'm going to reconsider my options.

    I've been having trouble with Gmail and it's calendars on my PlayBook. The old User Account browser trick on google syncs website didn't work anymore. It also wouldn't sync email or calendars or contacts while bridged. So I signed up for a outlook.com account to try things out on that side. Contacts, multiple calendars, immediate push email all worked flawlessly.

    **** you Google.

    Don't make such a broad negative forum topic header for something so specific and not BlackBerry induced.

    Sent from my BlackBerry 9900 using Tapatalk
  8. #8  

    Default

    Quote Originally Posted by Paul Monks View Post
    Gmail calender sync doesn't work properly. Had to use active sync and even that is not great as it only shows one of my google calenders.
    Blame Google

    Quote Originally Posted by Paul Monks View Post
    Gmail doesnt send from sent mail folder or put deleted emails in trash folder
    Go to a computer> Log in to your Gmail> Click the gears icon> Settings> IMAP Settings> you can change whether emails are archived or trashed (The default is to archive emails when you click delete. That's why they don't get trashed). The sent folder is a Gmail issue. I have the same problem with my Mac email client.

    Quote Originally Posted by Paul Monks View Post
    Email is saying I have 21 emails? When I have read them all except 2 so no idea where the other 19 are unless it's using my labels??
    Another Gmail issue. I'm positive it's your IMAP labels, as I had a similar issue on my Mac. I never ended up fixing it, but I heard that it has something to do with the labels.

    Quote Originally Posted by Paul Monks View Post
    Can't search mail in imap beyond 30 days?!? What the **** is that about? So I have to sign on to Gmail to search mail? Pointless!
    They've been working their *** off to get mass appeal. Trust me, most users don't give a crap about searching past 30 days on their email account. Besides, I'm 100% sure that this feature will come in an update soon. You are using version 1.0 software. iPhone didn't have copy/paste at that point. Wait for updates, or don't get version 1 software. It's that simple.

    Quote Originally Posted by Paul Monks View Post
    I have no idea why they aren't working harder on the email side of bb10 as so many people are having the same problems and it's a phone which most of us use for email!!

    If anyone has any ideas about the problems please let me know as I'm really losing hope with this phone already after 2 days
    That's such an ignorant statement to make. They had a limited amount of time and had to prioritize. I'm sorry, but I wouldn't blame them for prioritizing smooth UI over the ability to search past 30 days. The rest of the issues aren't even their problem, and you will soon be dealing with the same issues on any non-Android device. Why do you think Apple is working so hard to push their own email service now?
    Thanked by:
    Bolderholder (02-03-2013) 
  9. CrownIsle's Avatar
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    #9  

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    This is beyond me why Gmail is doing these restrictions. They want people just tossing away and not using their email anymore?
    "Do not boast old woman, your death sits in that cage."
    PIN- 24EF8E5A
  10. belarkan's Avatar
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    #10  

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    Did you ask your carrier to enable BIS for your account?
    If it works on a Z10, problem resolved?
  11. tbkfan's Avatar
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    I tried Gmail for about 4 months in 2011/2012. What's disaster of a service. Switched to Office 365, ya it isn't free, but have not had a single issue and it does everything perfectly. You get what you pay for.
    Charles Martin1 likes this.
  12. redk's Avatar
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    #12  

    Default Re: Not happy - poor experience so far

    to the OP did you have this issues with your iphone?
    Check out my funny pet channel at C003084CA
  13. bizzyqu's Avatar
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    Outlook.com is sooo good
    r0v3rT3N, mr_zed10 and edu3110 like this.
  14. md03wx's Avatar
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    Quote Originally Posted by bizzyqu View Post
    Outlook.com is sooo good
    Does outlook.com support active exchange?
  15. CrownIsle's Avatar
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    #15  

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    So basically, gmail is a bust to use on our new cell phones (if when we get them, in Paul's case he has his)? How can we use emails for some business if they are going to limit the way we are able to receive them! Entirely backwards.
    "Do not boast old woman, your death sits in that cage."
    PIN- 24EF8E5A
  16. agolongo's Avatar
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    Yup works great
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  17. texn884's Avatar
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    #17  

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    It is really amazing how someone gets pissed at the New Phone when it is a Google problem. If that is the only thing they wanted the new phone to do it do google email then why did you get a new phone? People today! Then you wonder why society is so screwed up. Call the big G and ask them what the heck is up why their crappy email does not work! Maybe Obama is in control of that also. LOL
    Thanked by:
    bizzyqu (02-02-2013) 
  18. FranzJoseph's Avatar
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    #18  

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    Seriously? My g-mail is going to be messed up on this phone?

    It works flawlessly on my Bold 9900, why can't they have that level of functionality....
  19. BThunderW's Avatar
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    #19  

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    So, sounds like your poor experience is with Gmail/Z10 interaction. Any other gripes?
  20. cgk
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    #20  

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    Quote Originally Posted by belarkan View Post
    Did you ask your carrier to enable BIS for your account?
    If it works on a Z10, problem resolved?
    Forget BIS, it's gone (in regards to BB10), nothing requires it.
  21. rpimpsner's Avatar
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    #21  

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    Yea that is a GMail issue. Google pulled all support for Active Sync last month.
    Blackberry Playbook 32GB
    Blackberry Bold 9930 Verizon
    Blackberry Storm 2 9550 Verizon
  22. SEAWARRIOR's Avatar
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    #22  

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    conspiracy theory #1= KOOGLE is making it diffiCULT just to p!ss off bb owners as they are in competition,,, theory #2= anything google sucks & removes the life force from your soul & the data from everything else...
    "THE GUY YOUR MOTHER WARNED YOU ABOUT !!!"

    I'M ON MY OWN IGNORE LIST===

    "By the pricking of my thumbs,
    Something wicked this way comes."



    9850+PlayBook=WIN!!!
    Toodeurep likes this.
  23. kingb71's Avatar
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    #23  

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    Quote Originally Posted by Paul Monks View Post
    Gmail calender sync doesn't work properly. Had to use active sync and even that is not great as it only shows one of my google calenders.
    download this: https://appworld.blackberry.com/webs...ontent/126047/
    Vorkosigan likes this.
  24. bmercer94's Avatar
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    Back when Google sync and maps stopped working efficiently I dropped it altogether and went to outlook.com. It works amazingly and I like the interface much better.
    Device(s): Curve 9300>Bold 9700>Z10>Samsung Galaxy Note 2
    Tablet: BlackBerry Playbook 32GB
    sk8er_tor likes this.
  25. southlander's Avatar
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    #25  

    Default Re: Not happy - poor experience so far

    Quote Originally Posted by rpimpsner View Post
    Yea that is a GMail issue. Google pulled all support for Active Sync last month.
    my understanding is this will only be for newly created accounts. existing axcounts' active sync should stay functional.

    Sent from my BlackBerry Runtime for Android Apps using Tapatalk 2
    Charles Martin1 likes this.
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