Not getting any OS updates

Hope someone can help me with this. I have had by Z10 from day 1 release in the UK, but I am still on the OS version that came pre-installed and I've got a bad case of update envy. I bought my phone as an unlocked phone from phones4u and cut my current orange UK simple card down to fit the micro sim card slot. I haven't changed my plan from Orange and still have BIS and I still see the BIS symbol on my phone. I am currently running OS 10.0.9.348 and my phone is a STL 100-2. Is anyone else having the same trouble with updating with Orange UK?

I'm not with Orange, but Three. Same issue though sadly, with identical model no and OS to you.
I bought my Z on day one, use my existing unlimited data tariff (not BIS) and all is fine, bar slightly iffy battery life.
Three responded to my tweet yesterday saying that they "Have no Plans" to roll out the update. Massively unimpressed.

Just pop in a Voda phone pay go card for 99p. Update will appear immediately after.

I just did it on Ee. All works fine, even 4G eyx.

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Thanks Mike. Appreciated. Gonna try this this morning. No ill effects/Voda bloatware?

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No bloatware or anything. I have done the same and I am on O2 UK. I used an Ovivo SIM card and it gave me the 10.0.10.90 build :)

Thanks chaps. Lovely. I'll report back here once done.

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If I did this using a Vodafone sim and updated, when I put my o2 sim back in will my phone still have the update and function normally? Thanks

Originally Posted by mikeycollins13

Just pop in a Voda phone pay go card for 99p. Update will appear immediately after.

I just did it on Ee. All works fine, even 4G eyx.

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I'm with Orange/EE on contract, does the sim trick work with locked phones?

I have spoken with Orange on twitter and got the following:
''Hi! - We have no info at the moment. When an update is available for your device...........''

My mate tweeted 3UK and got the following:
''No info on any software releases for this phone as yet I'm afraid.''

So BlackBerry UK are pushing this aggressively....... I dont doubt that, I do sense a lack of interest or 'do we have to' attitude from the networks. Maybe they will change their minds when the sales figures come out?

It might be in the works on the technical sides. Those PR marketing people provably have no idea what they are talking about

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Thanks a lot, all done.
Picked up a free Voda sim earlier as suggested by Mike, cut it to micro, and updated straight away.
Simple.

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Originally Posted by drum

If I did this using a Vodafone sim and updated, when I put my o2 sim back in will my phone still have the update and function normally? Thanks

Yep will work perfectly fine, i did it last night with a voda sim and im using Tmo as my network. Updated and works perfectly fine.

To original OP: you don't need BIS on Z10, it's a waste of 5 a month...

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Hi went into Vodafone today and they said they don't do a 99p sim Mikey. Was it from an Vodafone shop?

Originally Posted by mikeycollins13

Just pop in a Voda phone pay go card for 99p. Update will appear immediately after.

I just did it on Ee. All works fine, even 4G eyx.

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Originally Posted by drum

Hi went into Vodafone today and they said they don't do a 99p sim Mikey. Was it from an Vodafone shop?

Get one from Tesco superstores, I'm sure other stores do them as well

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Originally Posted by bert106

Get one from Tesco superstores, I'm sure other stores do them as well

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https://freesim.vodafone.co.uk/freedom-sim-card
Or go here, will take a few days, but it's free!

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Yep. Got mine at Tesco. Free in little packs by the chewing gum at the Customer Service tills.

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Originally Posted by bert106

To original OP: you don't need BIS on Z10, it's a waste of 5 a month...

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I know, just haven't got round to cancelling it yet.

Thanks for getting replies, I'll give it a go tomorrow!

i got mine from one of those discount stores.
cost me 70p :)
No ill effects and my Virgin powered Z10 runs perfectly with the newest update

I tried mine I am on Orange UK, got a vodaphone sim, put in my Z10, said it was MEP locked......Could not connect to my wifi, so could not check for update :(
UPDATED: got wifi to work, but got told i have the latest software 10.0.9.348

Hi all definitely try the Vodafone sim trick either cut a old regular sim or get a free one online, once prompted for the update let it complete and enjoy..The battery life is absolutely amazing it lasts double the life and the phone is very responsive..

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If you buy one from a Tesco (99p) with a phone shop, they should have cutters there, meaning you won't have to bodge it yourself
Attachment 139631

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