04-02-15 11:58 AM
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  1. ChrisMuc's Avatar
    ChrisMuc
    Hey guys, I really don't know what to do.
    It's not possible for me to connect my Classic to LINK via USB (Windows 7 Ultimate). Blend is working and I can connect to LINK via WiFi but when I plug in a cable just nothing happens.
    My laptop recognizes the connection but LINK doesn't react at all. All the settings might be correct...
    Any ideas?
    04-02-15 10:39 AM
  2. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    I just had the opposite happen to me this morning. It would find my phone over usb but not on wifi. I ended up going into device connections, turned off allow connections and turned it back on and poof, link now sees my phone over wifi again. Not sure if it will help for the usb connection not working though.
    04-02-15 11:05 AM
  3. Carl Estes's Avatar
    Carl Estes
    Trusted Member
    Try another data cable, and/or another usb port to force the driver "reload" for the different buss address...
    04-02-15 11:06 AM
  4. ChrisMuc's Avatar
    ChrisMuc
    Already did that. When plugging in the device it gives four options ("charge only", "ignore" and so on). Which do you choose?
    04-02-15 11:21 AM
  5. scullcy's Avatar
    scullcy
    Did you try reinstalling Link (including USB drivers)? There was a new Link version 2 days ago...

    http://blackberry.com/softwaredownloads --> BlackBerry 10 Desktop Software for MAC/Windows
    04-02-15 11:34 AM
  6. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Originally Posted by scullcy
    Did you try reinstalling Link (including USB drivers)? There was a new Link version 2 days ago...

    http://blackberry.com/softwaredownloads --> BlackBerry 10 Desktop Software for MAC/Windows
    That version is older than the one I'm using. And no, I'm not using the beta.
    04-02-15 11:38 AM
  7. scullcy's Avatar
    scullcy
    That version is older than the one I'm using. And no, I'm not using the beta.
    Where do you see a beta version? I see version BlackBerryDesktopSoftware_1_1_B39.exe from 31-Mar-2015...
    04-02-15 11:43 AM
  8. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Sorry I was thinking about blend. I click the link and chose link, I guess I should have chose blackberry desktop for 10. D'oh. When I check for updates in link it tells me there is none, yet the version in your link is newer. I guess I got confused with link and desktop software 10 as I equate desktop software with BBOS.
    04-02-15 11:53 AM
  9. scullcy's Avatar
    scullcy
    I don�t know why BlackBerry has those variations... They should clear the download options. Even on http://blackberry.com/blackberrylink they just offer the old version from 07/03/2014!
    Last edited by scullcy; 04-02-15 at 12:09 PM.
    kbz1960 likes this.
    04-02-15 11:58 AM
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