[geekl33tgamer]

I take back my earlier comment about it being fully fixed. Those error messages don't appear, but all music it downloaded is corrupted and won't play.

Will try again when I'm back near WIFI or LTE coverage, but not happy with this. Are there alternative apps to get music from on BB10 (that are not androidy)?

Awesome Z10 on 4G EE. BBM 2B80D5C2 or Tweet @geekl33tgamer :-)

[thurask]

Yeah, I bought an album a few hours ago and I can only download the first track. Anything else and I get this error:




Tried WiFi/LTE, refreshing BlackBerry World, rebooting the phone, etc.

Posted via CB10

[BigManRonnie]

I'm still having issues with this. I'm beyond frustrated... I've emailed BlackBerry support, I've emailed 7digital and tweeted @7digitalhelp. No one is helping and I'm getting pissed!!!

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[Bor Navas]

Have any of you tried downloading on a PC? I'm on a trip right now and can't try it myself

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[geekl33tgamer]

7 Digital tweeted back today to say it's working now. Not for me still, so think it's time we used the email address they mention:



Awesome Z10 on 4G EE. BBM 2B80D5C2 or Tweet @geekl33tgamer :-)

[Bor Navas]

Not working for me..

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[madx80h]

Still not working here either. If it's still not working by the end of the week and I haven't heard back from BlackBerry I'll just initiate a charge back I guess. Wonder what the issue is :/





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[geekl33tgamer]

Still not working here either. If it's still not working by the end of the week and I haven't heard back from BlackBerry I'll just initiate a charge back I guess. Wonder what the issue is :/

Posted via CB10

No idea. BlackBerry have not responded to any of my emails, whereas 7 Digital passed the buck in the tweet.

It's only a few pounds spent, but the songs are corrupted that it downloads. I like my BlackBerry, but issues like this, however small, are in the mixing pot with all other little issues too. My overall feeling of BB10 after a year is moving towards the side of negativity now... :-(

Awesome Z10 on 4G EE. BBM 2B80D5C2 or Tweet @geekl33tgamer :-)

[Bor Navas]

Well, BlackBerry Help is kindly answering, but with no luck




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[BigManRonnie]

Still no music for me, just tried to do a couple updates that are showing in my notifications. Nothing. The music either says error downloading from 7 digital or downloading failed. Umm, ya, no ****e.

My updates say an error has occurred...

No response from BlackBerry. I've emailed them 3 times now. Even if they don't give a sheet, at least respond with something like, we're looking into it or sorry, give us some time or whatever....

GD'it this is frustrating. Just give us a solution and we can all broadcast it. This is just. Ugh.

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[geigerat]

Guys I had the same problem and just got it fixed. I was talking with blackberry help on twitter and they had me turn off wifii, refresh blackberry world (settings, general,refresh ) turn wifii back on and then purchase the Cd again. So I would recommend direct messaging blackberry help and they will help you.

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[Bor Navas]

Guys I had the same problem and just got it fixed. I was talking with blackberry help on twitter and they had me turn off wifii, refresh blackberry world (settings, general,refresh ) turn wifii back on and then purchase the Cd again. So I would recommend direct messaging blackberry help and they will help you.

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Not working for me, but I'll try later when I'm on wi-fi

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[madx80h]

Not working for me, but I'll try later when I'm on wi-fi

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This didn't work for me either, although I have no option to Re buy the album, just download. Clicking download just gives the same error as before.

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[Bor Navas]

This didn't work for me either, although I have no option to Re buy the album, just download. Clicking download just gives the same error as before.

Posted via CB10

Same here..

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[madx80h]

Hey,

Have any of you that had this error purchased any more music since March? I've been buying my music elsewhere since then, but miss the convenience of buying right from BB World.

I tried downloading my old album again tonight and it still fails. Am curious though if new purchases would produce the same error, or if you've all also given up on BB World for music?



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[thurask]

Hey,

Have any of you that had this error purchased any more music since March? I've been buying my music elsewhere since then, but miss the convenience of buying right from BB World.

I tried downloading my old album again tonight and it still fails. Am curious though if new purchases would produce the same error, or if you've all also given up on BB World for music?



Posted via CB10

I have bought albums since then without this error, but the error persists with anything that had it previously.

[madx80h]

Awesome thanks. Just bought one now and it downloaded for me as well.

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[joewoo]

Any update to this? I jus tried to buy a song and it fails to download

[joewoo]

OK I seemed to have figured it out... I changed my payment method to carrier billing.. I bought a song... then I switched it back to PayPal billing and continued to download the ones the failed before and some new ones...

[BigManRonnie]

I still have an album that won't download. I have tried everything. Frustrating.

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