07-07-13 08:03 AM
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  1. mokimoki's Avatar
    mokimoki
    My wife and I have BlackBerry Z10s she has mobile hotspot and I do not, same network and model, can someone help please

    Posted via CB10
    07-06-13 10:13 AM
  2. howarmat's Avatar
    howarmat
    both on the most current OS?
    07-06-13 10:32 AM
  3. mokimoki's Avatar
    mokimoki
    Yes, I updated them the same day

    Posted via CB10
    07-06-13 10:34 AM
  4. teufel_hunden_'s Avatar
    teufel_hunden_
    Do you have a work account on your device?

    Posted from my Z10 via CB10
    07-06-13 05:14 PM
  5. mokimoki's Avatar
    mokimoki
    Yes, i had the 9900 before the Z10 and I had mobile hotspot with that

    Posted via CB10
    07-06-13 06:34 PM
  6. teufel_hunden_'s Avatar
    teufel_hunden_
    Check the work account permissions to make sure hotspot is enabled.

    Posted from my Z10 via CB10
    07-06-13 06:42 PM
  7. mokimoki's Avatar
    mokimoki
    Where do I find that?

    Posted via CB10
    07-06-13 06:52 PM
  8. mokimoki's Avatar
    mokimoki
    Mobile hotspot-img_00000716.png this is all I have

    Posted via CB10
    07-06-13 06:53 PM
  9. mooda's Avatar
    mooda
    Is the phone activated on a BES. Your administrator may have disabled the option.

    Posted via CB10
    07-06-13 07:20 PM
  10. mokimoki's Avatar
    mokimoki
    My wife and I have the same provider and package

    Posted via CB10
    07-06-13 07:27 PM
  11. teufel_hunden_'s Avatar
    teufel_hunden_
    Do you have a work perimeter on your phone? (Do you have a corporate email account for your job)

    Posted from my Z10 via CB10
    07-07-13 08:03 AM
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