1. Blackberrychen's Avatar
    Massive  Outage of BlackBerry Service in China-331.png
    source from

    If you are using a BlackBerry 10 devices in China, you might heard or have experienced that BlackBerry Service is now facing a massive outage, as of now, still no clues for what had happened whether it's caused by Chinese Great Fire Wall or the BlackBerry server drop lines.

    The screen displays: No BlackBerry Service Connections:
    1. No BBM signal(Can't access to BBM services)
    2. Can't access to BlackBerry world.
    3. WIFI limited access
    4. Email services not affected

    Affected users: China Unicom users
    Majority users from China mobile haven't been affected yet.

    Anyone who can tell what happened ?
    05-07-14 08:29 PM
  2. mvpcrossxover's Avatar
    Who dropped an EMP on BlackBerry? Samsung? Apple?

    Posted via CB10
    05-07-14 08:33 PM
  3. Sith_Apprentice's Avatar
    Zero current outages reported on the infrastructure to premier customers.

    BlackBerry Infrastructure Status


    Infrastructure Status

    BlackBerry Infrastructure: System operating within expected parameters



    Also carriers in the surrounding areas (Japan, S. Korea, Saudi Arabia, UAE, Kuwait, Turkey) all passing data just fine. It isnt a NOC issue at least not one that extends past those carriers. Almost certainly related to the carrier themselves.
    05-07-14 08:33 PM
  4. Blackberrychen's Avatar
    Thanks, and where to check the Infrastructure Status?
    05-07-14 08:37 PM
  5. kenchang83's Avatar
    it might be Unicom or government, not BlackBerry.
    05-07-14 08:45 PM
  6. Blackberrychen's Avatar
    is there anyone knows what happened?
    05-09-14 05:41 AM
  7. Sith_Apprentice's Avatar
    Thanks, and where to check the Infrastructure Status?
    You have to have premier support

    Posted via CB10
    05-09-14 10:05 AM
  8. kbz1960's Avatar
    I thought BBRY had a miniscule presence in China.
    05-09-14 10:15 AM

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