Issues with my Outlook account

02-21-15 09:20 PM

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https://forums.crackberry.com/showthread.php?t=994673&s=&p=11320067&viewfull=1#post11320067

rvillanu77

Hi all,
Yesterday I started having problems with my Outlook email account. Before, it worked fine. Now I cannot send emails most of the times, and when the mail is sent, it`s sent twice, three times (repeated).

Does anyone know how to solve this?

Thanks in advance

02-03-15 09:10 AM

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blueyestm

tried removing the account and readding it?

rvillanu77 likes this.

02-03-15 11:01 AM

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rvillanu77

Originally Posted by blueyestm

tried removing the account and readding it?

Yes, but it didn't work. However, it works fine on my PC..
Thanks.

Posted via Blackberry Passport

02-03-15 03:02 PM

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sajko11

Try checking all your settings. Smtp server or its port may be incorrect..

Posted via CB10 with my Z10 (Z10STL100-2/10.3.1.1151)

02-04-15 03:04 AM

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rvillanu77

Originally Posted by sajko11

Try checking all your settings. Smtp server or its port may be incorrect..

Posted via CB10 with my Z10 (Z10STL100-2/10.3.1.1151)

Thanks.
Server (dub404-m.hotmail.com) and port (443) are automatically selected. Should I change them? Still failing and I�m getting on my nerves..

02-04-15 04:04 AM

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sajko11

Check with your provider what the setting should be..

Quick search shows that outlook.com smtp server should be:
Smtp-mail.outlook.com
Port: 993
Ssl

Posted via CB10 with my Z10 (Z10STL100-2/10.3.1.1151)

rvillanu77 likes this.

02-04-15 06:34 AM

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presean

You are not alone, had the same issue here! I tried to remove the account and it doesn't help at all!

Greetings from France !

Posted from my flawless BlackBerry Passport

rvillanu77 likes this.

02-04-15 08:02 AM

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rvillanu77

Originally Posted by presean

You are not alone, had the same issue here! I tried to remove the account and it doesn't help at all!

Greetings from France !

Posted from my flawless BlackBerry Passport

Really? Have you solved it? I removed the account and set again, but now there's no email on my inbox. Seems like it cannot retrieve emails...

02-04-15 08:09 AM

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presean

No I have done the same think as you, and the email is empty cannot even send any email though!

Wanne try the settings provided above!

Posted from my flawless BlackBerry Passport

02-04-15 08:12 AM

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rvillanu77

Originally Posted by presean

No I have done the same think as you, and the email is empty cannot even send any email though!

Wanne try the settings provided above!

Posted from my flawless BlackBerry Passport

I've tried but it didn't work.

02-04-15 08:15 AM

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sajko11

Did you try changing sntp server to what I mentioned before??

Posted via CB10 with my Z10 (Z10STL100-2/10.3.1.1151)

02-04-15 08:50 AM

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presean

Same here ! Did you received an email few days before saying that you have log-on from another place?

Posted from my flawless BlackBerry Passport

02-04-15 08:51 AM

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rvillanu77

Originally Posted by sajko11

Did you try changing sntp server to what I mentioned before??

Posted via CB10 with my Z10 (Z10STL100-2/10.3.1.1151)

Yes, I did. But it didn't work. An error mesagge appears. Thanks anyway

02-04-15 08:54 AM

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presean

I have changed my password anyway !

Posted from my flawless BlackBerry Passport

02-04-15 08:56 AM

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rvillanu77

Originally Posted by presean

Same here ! Did you received an email few days before saying that you have log-on from another place?

Posted from my flawless BlackBerry Passport

Yes, last weekend I received 2 emails from Microsoft noticing me that a log-on from a non-authorised device (in USA; I�m in Spain) had ocurred. For safety reasons, I changed my password.

02-04-15 08:56 AM

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presean

Originally Posted by rvillanu77

Yes, last weekend I received 2 emails from Microsoft noticing me that a log-on from a non-authorised device (in USA; I�m in Spain) had ocurred. For safety reasons, I changed my password.

Damn exactly the same thing ! It was in the USA and I'm leaving in France, sure there is something linked ! We shouldn't be alone, let's wait for other folks.

What OS are you running ?

Posted from my flawless BlackBerry Passport

02-04-15 09:06 AM

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rvillanu77

Originally Posted by presean

Damn exactly the same thing ! It was in the USA and I'm leaving in France, sure there is something linked ! We shouldn't be alone, let's wait for other folks.

What OS are you running ?

Posted from my flawless BlackBerry Passport

I have a BB Passport with 10.3.0.908. Yesterday I tried to configure my Outlook account on my wife's BB Z10 (didn't work) and configure my wife's Hotmail account on my Passport (this worked). So there's something about my account, i'm afraid..

02-04-15 09:09 AM

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shmuel82

Hi

I have been having the same issues since yesterday later afternoon, I tried all I could but the issues are still persisting, Anyone can help us or advice who can assist? My carrier here in the UK EE can't help.

Posted via CB10

02-04-15 09:16 AM

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presean

Seems that only Europe is affected !

Posted from my flawless BlackBerry Passport

02-04-15 09:20 AM

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rvillanu77

Originally Posted by shmuel82

Hi

I have been having the same issues since yesterday later afternoon, I tried all I could but the issues are still persisting, Anyone can help us or advice who can assist? My carrier here in the UK EE can't help.

Posted via CB10

I've sent an email to Microsoft support. You both could do the same in order they see it's not an isolated issue..

02-04-15 09:22 AM

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chuckwalla

I received the same emails regarding account access. I'm in the US. I changed my password.

Still getting mail without issue.

What the what?

02-04-15 09:27 AM

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rvillanu77

Originally Posted by chuckwalla

I received the same emails regarding account access. I'm in the US. I changed my password.

Still getting mail without issue.

What the what?

Lucky you...

02-04-15 09:30 AM

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sajko11

Try this server:
snt405-m.hotmail.com
Port: 443

Posted via CB10 with my Z10 (Z10STL100-2/10.3.1.1151)

rvillanu77 likes this.

02-04-15 09:30 AM

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rvillanu77

That's my supposed inbox 1 hour after having configured my account

Posted via Blackberry Passport

EmaliMcrtny likes this.

02-04-15 09:31 AM

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rvillanu77

Originally Posted by sajko11

Try this server:
snt405-m.hotmail.com
Port: 443

Posted via CB10 with my Z10 (Z10STL100-2/10.3.1.1151)

Nothing happens. Still the same issue. Thanks anyway

02-04-15 09:36 AM

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