05-22-15 10:06 AM
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  1. Funq's Avatar
    Funq
    Hello everyone,

    Since the latest update (10.3.1.1779) the HUB on my Q10 has been acting up. It becomes unresponsive when I get new email and I can't select anything. Or when I'm in a new mail I can't open attachments or go back to the list.

    I have to go out and back into to HUB several times until it works again. Anyone else experienced this? If the issue has been addressed on the forums I apologise, but I couldn't find anything about this issue.

    Would welcome any help on the matter. It used to be just a nuisance, but now it's becoming really frustrating.

    Posted via CB10 on my Q10
    05-21-15 10:54 AM
  2. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Sounds like the OS sucks. Have you removed the account and then re added it back. Is it just one account or the whole hub?
    05-21-15 10:56 AM
  3. Funq's Avatar
    Funq
    It's the whole HUB. Recently I also got some blank spaces where there should be a listing of a called number.

    Posted via CB10 on my Q10
    05-21-15 10:59 AM
  4. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Since it's been that way since the update I'd say it's a bad update or OS. You could try backing up and wiping or installing a different OS.
    05-21-15 11:45 AM
  5. trevorcroft's Avatar
    trevorcroft
    I get this when switching between email accounts, its very slow and I have to click the email account a few times... I also have my entire inbox on my phone which is HUGE... I have like 15K unread emails, and about 100K read emails

    Posted via CB10
    05-21-15 06:15 PM
  6. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Originally Posted by trevorcroft
    I get this when switching between email accounts, its very slow and I have to click the email account a few times... I also have my entire inbox on my phone which is HUGE... I have like 15K unread emails, and about 100K read emails

    Posted via CB10
    Wow, now that could be a problem. Why do you need your entire boxes on your phone? You can search for older stuff.
    05-21-15 08:00 PM
  7. trevorcroft's Avatar
    trevorcroft
    Originally Posted by kbz1960
    Wow, now that could be a problem. Why do you need your entire boxes on your phone? You can search for older stuff.
    Yeah I noticed you can search for older stuff on the server, I've never tried it though... maybe the server search is as good as a local search but it's just so fast searching for old stuff when it's all on my phone... it blows my coworkers away when people are talking about an email and nobody can find it, I always can.


    Posted via CB10
    05-21-15 11:15 PM
  8. Funq's Avatar
    Funq
    I'll try a reinstall then. Just wish the Link software was more robust. Backup and reinstall are such a pain.

    I don't have anywhere near those number of emails btw, so that shouldn't be an issue for me.

    Posted via CB10 on my Q10
    05-22-15 06:07 AM
  9. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Did you try first, removing the account and then re adding it?
    05-22-15 10:06 AM
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