11-16-14 08:08 AM
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  1. Rub3n5's Avatar
    Rub3n5
    I installed a 10.3 autoloader and I'd like to go back to 10.2. How can I do so?

    I've tried a security wipe from the phone and through BlackBerry Link, but the OS remains at 10.3. I want to go back to the official latest Rogers BlackBerry 10 release.

    Thanks!
    11-15-14 08:36 PM
  2. just_luc's Avatar
    just_luc
    Your best bet is to use a 10.2 autoloader, or you can use link to reload the latest official OS.
  3. just_luc's Avatar
    just_luc
    Retired Moderator
    Your best bet is to use a 10.2 autoloader, or you can use link to reload the latest official OS.
    11-15-14 08:44 PM
  4. Bash_Man's Avatar
    Bash_Man
    Originally Posted by Rub3n5
    I installed a 10.3 autoloader and I'd like to go back to 10.2. How can I do so?

    I've tried a security wipe from the phone and through BlackBerry Link, but the OS remains at 10.3. I want to go back to the official latest Rogers BlackBerry 10 release.

    Thanks!
    plug your device into your computer and open BB Link, go to Prefrences (Top right Corner), click on "Reload Device Software" and then click on the "Reload" Button.

    Hope that helps.
    11-15-14 08:45 PM
  5. bakron1's Avatar
    bakron1
    Ambassador
    Originally Posted by Bash_Man
    plug your device into your computer and open BB Link, go to Prefrences (Top right Corner), click on "Reload Device Software" and then click on the "Reload" Button.

    Hope that helps.
    That's the best method is to do it from Blackberry link.
    11-16-14 04:13 AM
  6. Abhilash Damaraju's Avatar
    Abhilash Damaraju
    Even that method is not working with my phone.
    It is showing me an error after half process is done (Z10-10.3.1.396)
    please help me out guys
    11-16-14 08:00 AM
  7. howards's Avatar
    howards
    Originally Posted by Abhilash Damaraju
    Even that method is not working with my phone.
    It is showing me an error after half process is done (Z10-10.3.1.396)
    please help me out guys
    Run the 10.2 autoloader version you want to revert to. Have you tried doing it this way yet?

    Z30 / STA 100-3 / 10.2.1.3289
    11-16-14 08:04 AM
  8. gimjay's Avatar
    gimjay
    Well You are getting that error at a certain percentage most probably because the servers are busy or your connection is slow. Get a 10.2 autoloader or restart your pc and try again with link. If You get the error again, you'd have to browse through the many BlackBerry folders on your pc, most probably the one in your roaming folder and browse to research in motion folder to delete a file starting with qc***. Delete that and start the reload process again from link. Best of luck. I'll try to get You the exact location of the file when I get home. Cheers

    Posted via CB10
    11-16-14 08:08 AM
« Issue with OS 10.3.1.1151 | Z10 going down in just 3.5 hours! »

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