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  1. Timq77's Avatar
    CrackBerry User

    Posts
    38 Posts
    Thread AuthorThread Author   #1  

    Default Help: the MR update has disabled my phone

    Well, I went and installed the 10.1 MR update several weeks after it first came out, assuming that whatever bug was in it would be fixed by now.

    Nope.

    I now have a phone that:

    - does not work as a phone
    - has deleted all my old text messages
    - says it is running at 10.1.0.273, despite me downloading and installing 10.1.0.481

    What do I do?

    Yes, I tried to create a backup just before downloading. Now BB link is saying I only have one backup, from several months ago.

    I give up. This is utterly senseless. You can't protect yourself.

    Help.
  2. toobs623's Avatar
    CrackBerry Genius

    Posts
    2,375 Posts
    #2  

    Default

    Quote Originally Posted by Timq77 View Post
    Well, I went and installed the 10.1 MR update several weeks after it first came out, assuming that whatever bug was in it would be fixed by now.

    Nope.

    I now have a phone that:

    - does not work as a phone
    - has deleted all my old text messages
    - says it is running at 10.1.0.273, despite me downloading and installing 10.1.0.481

    What do I do?

    Yes, I tried to create a backup just before downloading. Now BB link is saying I only have one backup, from several months ago.

    I give up. This is utterly senseless. You can't protect yourself.

    Help.
    Unfortunately the text messages are a known issue. I personally have never had Link lose a backup but I have my own gripes with the program.

    As for the phone thing can you explain exactly what happens? Have you hard reset with the volume buttons? Or tried flipping airplane mode on and off?

    If you provide a more detailed description of the issue and any trouble shooting steps you have taken I can try and help.

    For more learning and less questions check out the site. BerryLeaks
    CB
  3. Timq77's Avatar
    CrackBerry User

    Posts
    38 Posts
    Thread AuthorThread Author   #3  

    Default

    I tried airplane mode. Will now try the hard reset.

    T

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