I've had 24 hours with my Z10 and thought I would summarise the problems/issues I have been having so far. Most of these issues have been posted to the Official BlackBerry forums but I don't know whether anyone from BlackBerry actually looks at those but I'm hoping that the exposure here and there might catch the eye of someone from BlackBerry or a genius with all the answers. Before I go any further, I love the device. It's awesome. I even broke my oath to myself that I would never EVER buy v1.0 of anything. It's a move in the right direction, it just needs some work.
Infrastructure problems with email
So I tried to set up the device yesterday and it refused point-blank to talk to my IMAP server. I spent *hours* trying to get it working with no joy. Eventually I threw together Z-Push/ActiveSync to even get it to sync with my email. This kinda worked but wasn't showing my IMAP folders properly nor could I sent emails from my name and various other limitations. In order to capture the log data I tried to do it again today and this time it working. Clearly BlackBerry are doing stuff in the background, perhaps hold off for a little while until the *****-early-adopters like me have crash-tested their systems. For info the IMAP server is just plain ol' Dovecot, nothing crazy. It's working on Nokia, Android, Windows Phone 7/8 and iPhones forever.
Mail client incompleteness
I bought this phone for BlackBerry Hub. It's gorgeous. Unfortunately messaging has some issues still. As I said above, I got IMAP working today doing nothing different to yesterday. When you set up an IMAP account you get the option to set how many days to retrieve. The maximum is 30. This also appears to be the total. You cannot scroll beyond those emails from what I can tell. My email life does not exist before 1st January 2013. Also, there's no capability to set default folders for Drafts, Deleted Messages, Sent Messages etc. The BB10/Z10 is putting sent emails in the folder 'Sent'. My sent emails live in 'Sent Messages'. Threading therefore doesn't work. This cannot be changed.
Missing crucial apps
No WhatsApp. No Google Maps. There are more. *waits*
Calendaring and contacts broken
I've got an Address Book server and CalDav server. These are support by BB10. I couldn't get it to work with either. I even threw up Baikal and Radicale servers and started from scratch and still no joy. I was without contacts for almost 20 hours yesterday which leads me on to:
Contacts weirdness
The only possible way I had of getting contacts on to the device was via Google and getting it set up with ActiveSync. Unfortunately some of the contacts disappear, meaning the texts in the hub revert to being stored under a telephone number rather than the contact name. Mysteriously these contacts do re-appear. I have no idea what's going on. I'd be happy just to side-load contacts on but...
BlackBerry Link
Media sync only. It's as bad as Windows Phone 7/8. No Outlook/other syncing capability. Not even the ability to throw a vCard or something at BB Link to get them on in the first place. Also I use a Mac and I use Aperture. I share the library with iPhoto and Aperture but it's an Aperture library. BlackBerry Link doesn't see it/won't support it. iPhoto only. It also won't let you sync pictures from a folder.
BlackBerry World fakes
There are three copies of the application K9-Mail from Android in BlackBerry World. None of these are actually anything to do with the original developers of the app. Whilst I appreciate the porting may have been done with the best intentions it doesn't feel if much QA has gone into apps going into BB World. Should we/can we trust these fakes? Which fake should we go for? See images for details.
The invisible call
Whilst trying to get accustomed to the device in the wee-small hours I hit a call entry in the Hub. A telephone call was placed but completely invisibly. I could not get to any where in BB10 where that call was being made to end it. Fortunately my friend had turned their phone off. Something I had to do with the Z10 to terminate the call. This is a fairly fatal bug and kinda implies the call routine can be called before it's bound to the Phone application for control. Ick.
As time goes on I'll update this list with resolutions or additional problems as I encounter them. If anyone at BlackBerry sees this then I'd be glad to chat. The day job is mobile device digital forensic analyst and I think I safely fall into the power user category.
It's strange that you have had all of those problems and apart from the lack of apps I haven't had any of the problems you had. The phone seems to be more set up out of the box than any other I've used. Everything has synced and updated perfectly with mine and I have come from android.
I disagree. I'm not suggesting there's anything wrong with forking open source projects but this is passing-off plain and simple. If you install one of these unofficial ported versions who's to say it'll be kept up-to-date? What if security issues are fixed? Which is the *right* one to pick? How do you know there's nothing nefarious in the version you've picked (ads, malware). There is an element of trust in the official project in the open source world. Think of it like Apache or Postfix, yes any one can throw out a copy but I'm getting it from the official source as that's where my trust lays.
And I'm sure they are counted as part of the 70,000. Lots of garbage Map applications on there too.
Other reports of issues with CalDav services.
Yes, BlackBerry Link is media only and weak. Zune in sheep's clothing.
Thorsten Heins: "We have a clear shot at being the No. 3 platform in the market" - 09/25/2012
Nice post. I had the Dev Alpha so I wasn't really able to test the hub and other features before I returned it.
This is a good thread and I hope you are copying the folks at Blackberry about it because they would be happy to debug it I'm sure.
That does sound like Power User issues which the average consumer will likely not encounter, but still it is very important to debug because it HAS TO work for corporate users and tech... That is one of the reasons I've stayed with Blackberry.
Sent from my BlackBerry 9810 using Crackberry Tapatalk Forum app
I've have a mac with iPhoto 09 as I use LR for my photo management don't use iPhoto. Which means, I can't use BBLink to upload my photos to my phone. Needless to say, that's a bit of a drag. I'm currently trying to find a work around.
Re fake Android apps, only developer supported apps should be in BlackBerry World.
I've already contacted 2 of my friends to tell them their apps are wrongly in BlackBerry World.
Who gets paid I wonder? Not the original dev.
Re fake Android apps, only developer supported apps should be in BlackBerry World.
I've already contacted 2 of my friends to tell them their apps are wrongly in BlackBerry World.
Who gets paid I wonder? Not the original dev.
I agree... it ain't cool for pirated apps making it across.
It's strange that you have had all of those problems and apart from the lack of apps I haven't had any of the problems you had. The phone seems to be more set up out of the box than any other I've used. Everything has synced and updated perfectly with mine and I have come from android.
Well that's great, but people coming from Google can synch somewhat, people coming from BLACKBERRY are SOL. And believe me, there are many people who are having the same problem.
The whole synching thing is really an absurd proposition coming from RIM.