1. Serge Tchemchit's Avatar
    Guys,

    I have notification about 35 unread messages on the lock screen of my BB10:

    Extra notifications on the lock screen-untitled-1.jpg

    But I can't find them in the Hub or any exact account:

    Extra notifications on the lock screen-untitled-2.jpg

    I've deleted all my email, Facebook, Twitter, ... accounts but 35 unread messages are still on the lock screen.
    Help me to find them
    acemauro3 likes this.
    02-14-13 12:58 AM
  2. D Mac's Avatar
    Go to todays date in the hub and hold your finger on the date. Then in the menu that pops up select Mark prior Read. Then reboot. Worked for me.
    Serge Tchemchit likes this.
    02-14-13 02:17 AM
  3. Serge Tchemchit's Avatar
    Thanks D Mac, this helped me too

    Posted using CrackBerry App on BB10
    02-14-13 02:38 AM
  4. Serge Tchemchit's Avatar
    It happens again and again. How to solve this problem once and for all?
    02-25-13 12:32 AM
  5. belfastdispatcher's Avatar
    It happens again and again. How to solve this problem once and for all?
    I think those are emails hidden in some folders, this was the case with bbos too.

    Posted via CB10
    02-25-13 03:10 AM
  6. babaroga's Avatar
    If you are using Gmail, then this is because you deleted some mails without opening them first.
    Those mails are stored in folders like: All mails, Bin, Sent messages, sent mails
    02-25-13 04:08 AM
  7. Emu the Foo's Avatar
    Great info and thanks. I hope they add the ability to jump straight into a message.
    02-25-13 05:19 AM
  8. jrohland's Avatar
    By the way, It probably wouldn't help with this particular issue but, while in the Hub, if you slide your finger slowly up from the bottom a bar slides in from the right which shows you a count of the unread messages in each category.
    02-25-13 05:41 AM
  9. RECOOL's Avatar
    You dont have to reboot phone you can reboot the hub.

    02-25-13 06:22 AM
  10. Cloudmaster's Avatar
    By the way, It probably wouldn't help with this particular issue but, while in the Hub, if you slide your finger slowly up from the bottom a bar slides in from the right which shows you a count of the unread messages in each category.
    Is this done from the accounts list or notifications list? Can't make it happen either way
    02-25-13 12:24 PM
  11. nashpd's Avatar
    Resetting the blackberry hub video really helped me!! Thanks
    02-25-13 11:00 PM
  12. tubbyandtattooed's Avatar
    I have same issue last night it showed 534 notifications and i could not clear them. This morning I had an extra 8 so my count had gone to 542 I read the emails then restarted my Z10 now i have 8 notifications that won't go lol.

    Posted via CB10
    02-26-13 01:52 AM

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