Extra notifications on the lock screen

**Serge Tchemchit** · 02-14-2013, 12:58 AM

Guys,

I have notification about 35 unread messages on the lock screen of my BB10:

Untitled-1.jpg

But I can't find them in the Hub or any exact account:

Untitled-2.jpg

I've deleted all my email, Facebook, Twitter, ... accounts but 35 unread messages are still on the lock screen.
Help me to find them

**D Mac** · 02-14-2013, 02:17 AM

Go to todays date in the hub and hold your finger on the date. Then in the menu that pops up select Mark prior Read. Then reboot. Worked for me.

**Serge Tchemchit** · 02-14-2013, 02:38 AM

Thanks D Mac, this helped me too

Posted using CrackBerry App on BB10

**Serge Tchemchit** · 02-25-2013, 12:32 AM

It happens again and again. How to solve this problem once and for all?

**belfastdispatcher** · 02-25-2013, 03:10 AM

Originally Posted by Serge Tchemchit

It happens again and again. How to solve this problem once and for all?

I think those are emails hidden in some folders, this was the case with bbos too.

Posted via CB10

**babaroga** · 02-25-2013, 04:08 AM

If you are using Gmail, then this is because you deleted some mails without opening them first.
Those mails are stored in folders like: All mails, Bin, Sent messages, sent mails

**Emu the Foo** · 02-25-2013, 05:19 AM

Great info and thanks. I hope they add the ability to jump straight into a message.

**jrohland** · 02-25-2013, 05:41 AM

By the way, It probably wouldn't help with this particular issue but, while in the Hub, if you slide your finger slowly up from the bottom a bar slides in from the right which shows you a count of the unread messages in each category.

**RECOOL** · 02-25-2013, 06:22 AM

You dont have to reboot phone you can reboot the hub.

**Cloudmaster** · 02-25-2013, 12:24 PM

Originally Posted by jrohland

By the way, It probably wouldn't help with this particular issue but, while in the Hub, if you slide your finger slowly up from the bottom a bar slides in from the right which shows you a count of the unread messages in each category.

Is this done from the accounts list or notifications list? Can't make it happen either way

**nashpd** · 02-25-2013, 11:00 PM

Resetting the blackberry hub video really helped me!! Thanks

**tubbyandtattooed** · 02-26-2013, 01:52 AM

I have same issue last night it showed 534 notifications and i could not clear them. This morning I had an extra 8 so my count had gone to 542 I read the emails then restarted my Z10 now i have 8 notifications that won't go lol.

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