1. bbtexcracker's Avatar
    I get the dreaded red minus (-) sign when I reply to a reply from someone else. That is, I send an email; the other person replies. I then attempt to send email, which appears to timeout, then errors, "Message status:Message can't be sent. Try again later.". Problem occurs on Yahoo, Hotmail, and my ISP. Please advise.
    SIAP elsewhere; unable to find. TYIA. Q10 User Sprint with 10.2.1.2674
    04-17-14 10:03 AM
  2. jaydee5799's Avatar
    Hi!
    You do have a data plan, correct?
    04-17-14 11:56 AM
  3. bbtexcracker's Avatar
    Yes, I do. Sprint Framily Unlimited Data.
    04-17-14 11:50 PM
  4. Gearheadaddy's Avatar
    Sounds like you are replying to a mailbox that only sends and does not receive. Did you try to send a fresh email without using "reply" button?

    Trusted Member Genius
    04-18-14 12:41 AM
  5. dpw09's Avatar
    http://www.blackberry.com/btsc/KB34860

    All I can find but it's for notes traveler

    Z10STL100-3/10.2.1.2947
    04-18-14 05:55 AM
  6. bbtexcracker's Avatar
    The original email that goes out works fine. My workaround is to start a new email and send. The problem only occurs after the send and reply exchange.
    04-18-14 09:51 AM
  7. bbtexcracker's Avatar
    Not a Notes issue. Similar problem. This problem did pre-exist prior to upgrade on 10.1. I was hoping 10.2.1 would fix.
    04-18-14 09:53 AM
  8. dpw09's Avatar
    Can you send an receive with yourself and reply to yourself?

    Z10STL100-3/10.2.1.2947
    04-18-14 12:15 PM
  9. bbtexcracker's Avatar
    Negative. Same results.
    04-18-14 02:27 PM
  10. dpw09's Avatar
    I would remove one of the affected account. Reboot. Readd and test. If successful repeat for other accounts. If fails at this time I would suggest calling support. They probably will need logs to see what's happening in the back ground

    Z10STL100-3/10.2.1.2947
    04-18-14 04:21 PM
  11. bbtexcracker's Avatar
    Will give that a try when I get off the road. Thanks all.
    04-19-14 10:57 AM
  12. bbtexcracker's Avatar
    Problem persists after deletion, reboot, and reinstall. Further, Yahoo imap server N/A.
    04-25-14 04:09 PM
  13. dpw09's Avatar
    Are you using simple or advance integration for email?
    Does your yahoo have 2step Auth enabled

    Z10STL100-3/10.2.1.2947
    04-26-14 06:53 AM
  14. bbtexcracker's Avatar
    Simple on my ISP's. Attempted simple and advanced on Yahoo.
    04-26-14 09:49 AM
  15. bbtexcracker's Avatar
    Tried to add Yahoo back and with success this time as well as corrected the original problem. Thanks to all y'all for pitching in to help.
    04-27-14 05:45 PM
  16. dpw09's Avatar
    Did adding Yahoo back solve all issues or was it something else?
    I assume Yahoo issue was just a temp Yahoo network issue.
    What resolved original issue, in case someone else encounters this issue?

    Z10STL100-3/10.2.1.2947
    04-28-14 07:08 AM
  17. Gvo1975's Avatar
    Same here.i have 4 email accounts but having trouble with the work email one.I can receive but can't send.All the others work so fine.

    Incurable Q10 infection
    04-28-14 07:14 AM
  18. bbtexcracker's Avatar
    Recommend deleting all inoperable accounts, presumably you haven't deleted the emails off your server(s), reboot, then add them back on. The Yahoo took a couple of tries, but finally did add using simple method.
    04-28-14 09:43 AM
  19. bbtexcracker's Avatar
    This problem has now resurfaced on Yahoo, Hotmail, and ISP. Any other ideas besides deleting accounts and adding back. Appreciate prior responders.
    07-08-14 04:32 PM

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