[sdeluca]

Today i cant delete the voice mail mess under voicemail in hub.. I tried to delete it but does nothing and tried resetting hub and phone same thing..
It seems too be stuck there.. any help on how i can delete it in bblink ?

[Cap_172R]

There's been a few reports about this... Normally goes away after you listen and delete the message (on my Z10 atleast it went away after i did this.) However, you can refer to this for further information KB33746-BlackBerry 10 smartphone shows 1 voice mail message when no voice mail messages are in left in the system

[sdeluca]

thanks will check this link out

[skelleytech]

Yeah, says they're looking into the issue and working on it. I have same issue. If you're really desperate, you can reset back to factory defaults or try a backup and restore to get rid of the message. Check out: False "New Voicemail" notifcations in Hub - BlackBerry Support Community Forums