1. njlondon's Avatar
    10.2 on Bell Canada. Z10.

    So I got the new software and in the process of testing various things I sent myself from my PC 3 different emails.

    When I try to open them from the hub I get a message "Cannot display this item".

    All other emails, notifications, etc. are normal.

    And I cannot delete these 3 using the delete icon, or even the Delete All Prior method.

    Anyone have any ideas on this (to me) weird behaviour.

    Thanks
    10-27-13 06:54 PM
  2. qbnkelt's Avatar
    Can't imagine why, but you could always delete the account and then add it....
    10-27-13 07:02 PM
  3. njlondon's Avatar
    I may have to do that. One message shows the red priority band but I cannot remove its priority status through any normal means.

    So strange.
    10-27-13 07:12 PM
  4. GooberNS's Avatar
    Or try logging into the Web interface of the email service and delete from there.

    Posted via CB10
    10-27-13 07:14 PM
  5. njlondon's Avatar
    Or try logging into the Web interface of the email service and delete from there.

    Posted via CB10
    The messages were downloaded from the server onto my PC, so they no longer appear in the Webmail interface.
    10-27-13 07:34 PM
  6. njlondon's Avatar
    Can't imagine why, but you could always delete the account and then add it....
    That is what I did, and the messages are gone.

    Sent a test email message from me from PC to BB. It acted normally, I could read it and delete it.

    So, issue resolved, but remains strange.

    Thanks.
    10-27-13 07:48 PM

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