[Konvicted Steven]

I have recently updated my bBB Z10 STL-100 to 10.3,and my BB stopped installing android apps,the error shows "INSTALLATION FAILED BECAUSE PACKAGE ALREADY EXISTS"

HELP.

[jaydee5799]

I seem to see a lot of folks having the same issue. Maybe download Ghost Commander from BBW and manage the apps there and then see if you can install again.

[moegh]

I seem to see a lot of folks having the same issue. Maybe download Ghost Commander from BBW and manage the apps there and then see if you can install again.

It's android app so it won't install too


CB10 - Q10

[moegh]

Do restart
Use the lock button click it till the phone turn off and turn on again

CB10 - Q10

[Konvicted Steven]

I seem to see a lot of folks having the same issue. Maybe download Ghost Commander from BBW and manage the apps there and then see if you can install again.

the horrors i face when i face when i want to install an app and it gives me this error,i have done restarting and shutting down nothing works

[benbraun322]

the horrors i face when i face when i want to install an app and it gives me this error,i have done restarting and shutting down nothing works

Have you tried a hard reset?

Turn the device in and while on the home screen hold down the Volume up and down buttons for about 20 seconds the screen should turn black and the phone should reboot.

(this is the equivalent of a battery pull on a device with a built in battery)

 BlackBerry Z30 Chenpion 

[Konvicted Steven]

Have you tried a hard reset?

Turn the device in and while on the home screen hold down the Volume up and down buttons for about 20 seconds the screen should turn black and the phone should reboot.

(this is the equivalent of a battery pull on a device with a built in battery)

 BlackBerry Z30 Chenpion 

volume up+down takes a screenshot

[Thorsten Heinsight]

volume up+down takes a screenshot

Yes, but if you keep holding them down after the screenshot is taken, after about 15 or 20 seconds the screen should turn black and the phone should reboot, as benbraun322 suggested.

[TrueKulcha]

Hard reset should help to settle things for you so do as suggested using volume up/down keys. Also you didn't mention if you were using Amazon, snap, 1mobile or some other source for your android app installation.

Posted via CB10

[Konvicted Steven]

Hard reset should help to settle things for you so do as suggested using volume up/down keys. Also you didn't mention if you were using Amazon, snap, 1mobile or some other source for your android app installation.

Posted via CB10

I figured that too,thanks for the reply though.Now everything works like a charm.