1. yanco's Avatar
    Just bought a Z30 thinking the problem I had on my Z10 would disappear, but no...

    The call log (phone) doesn't always recognize my contacts. It'll sometimes show the numbers and not the names associated to those numbers, making call log Difficult to read.

    Has anyone come across this problem ?
    I'm guessing it's a software issue.

    Posted via CB10
    07-27-14 09:39 PM
  2. anon721037's Avatar
    probably are the two devices on the same os
    07-27-14 09:41 PM
  3. yanco's Avatar
    probably are the two devices on the same os
    Hey. No they're not. Both on 10.2.1 but not the same.

    Posted via CB10
    07-27-14 10:29 PM
  4. anon721037's Avatar
    Do you have your contacts from multiple places, sometimes you get that if they are not loaded on one acct,
    07-27-14 10:35 PM
  5. Appsdk's Avatar
    For me the problem stems from how I had he numbers stored in my contact list.

    I find the phone app only recognizes the full 11 digit number of the contact (+1 246 425 9635). If you only have the last 7 digits saved for the contact (425 9635), the name for that contact will not show when they call.

    So what I do is add the 11 digit number to the contact whenever they call. Eventually you will trap most of the your contacts.

    BB9700, 9790, Q10.2.1.537
    07-27-14 11:02 PM
  6. yanco's Avatar
    My contacts are all in the same place.. I can see my caller ID when I place or receive a phone call. That's not the issue.

    It's only in the actually Call Log App that I'm having issues. Names come and go. Take time to load. Sometimes doesn't load and show the number only, then name pops up. When I reset the phone, it works for a while. Then, does it again. Same thing for "Favorites".

    Posted via CB10
    07-27-14 11:12 PM
  7. yanco's Avatar
    As soon as I plugged in the phone to charge it, the names on. Call log cane back. It's very strange.
    The names disappear when the battery starts to die.

    It is like the call log contacts have a hard time loading when the battery isn't 100% or charging.

    Anybody else experienced that?

    Posted via CB10
    07-28-14 08:41 AM
  8. LamarStarr's Avatar
    Problem is only fixed in 10.3. Anything before that will always have the problem

    Posted via CB10
    07-28-14 09:48 AM
  9. yanco's Avatar
    Problem is only fixed in 10.3. Anything before that will always have the problem

    Posted via CB10
    Thanks. But Seriously? Why???

    Posted via CB10
    07-28-14 12:48 PM
  10. wojt7's Avatar
    Fix your smart dialling settings.
    07-28-14 12:54 PM
  11. yanco's Avatar
    Fix your smart dialling settings.
    Smart dialing is fixed...

    Posted via CB10
    07-28-14 01:45 PM

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