12-11-16 09:12 PM
tools
  1. Moon_Man's Avatar
    Moon_Man
    I used an autoloader for my Passport for that update and then restored a backup with BlackBerry Link. But now the mentioned app doesn't work anymore. Closes itself everytime I try to open it. Reinstalling doesn't help.

    Also strangely battery health went from 96 % down to 86 %. Does this stabilize soon?

    Posted via CB10
    12-09-16 04:21 PM
  2. conite's Avatar
    conite
    Ambassador
    Known issue. Access it from the help app instead.
    12-09-16 04:22 PM
  3. Moon_Man's Avatar
    Moon_Man
    Still doesn't open. And when I try to open even the screen sometimes freezes

    Posted via CB10
    12-09-16 04:23 PM
  4. Bla1ze's Avatar
    Bla1ze
    CB OG
    The app will likely have to be updated. As for your battery, that's a bit harder to say. It should stabilize once the initial syncs are all done with.
    12-09-16 04:23 PM
  5. Moon_Man's Avatar
    Moon_Man
    Ok thanks. So it's just a matter of time. Hope they update it soon

    Posted via CB10
    12-09-16 04:24 PM
  6. conite's Avatar
    conite
    Ambassador
    Originally Posted by Moon_Man
    Still doesn't open. And when I try to open even the screen sometimes freezes

    Posted via CB10
    No issue here.
    BlackBerry Virtual Expert after 10.3.3-img_20161209_172712.png

    DTEK60 / Z30
    12-09-16 04:28 PM
  7. conite's Avatar
    conite
    Ambassador
    Originally Posted by Moon_Man
    Ok thanks. So it's just a matter of time. Hope they update it soon

    Posted via CB10
    Maybe something went wrong when you updated. Maybe a clean install is in your future.

    DTEK60 / Z30
    12-09-16 04:34 PM
  8. Moon_Man's Avatar
    Moon_Man
    You were right lol. The battery health went back to 95%. I'm so glad

    Posted via CB10
    12-11-16 05:00 PM
  9. Ajith Raveendran's Avatar
    Ajith Raveendran
    BlackBerry Virtual Expert after 10.3.3-img_20161212_084102.png

    Posted via CB10
    12-11-16 09:12 PM
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