[wiz9]

Blackberry Protect stopped working randomly about 6 weeks ago.
The location finder gives a message that location services needs to be on (which it is)... Also anti-theft protection shows as 'unavailable'.

Blackberry protect and location services is enabled on the phone.

What can I do to trigger this back on again?

What happens if I login to the website and remove the device from 'my devices'? What is the effect on the phone side?

Should I remove it and then re-add it?

what do I try to get this thing working?

[Bla1ze]

You can try to remove and readd it. it's pretty much the equivalent of turning it off and on, so it doesn't really do much, though, it might help.

[The_Passporter]

Turn it off on the phone side then remove it from the website. Reboot the device and then re add it and see

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