1. Anthony Antakusuma1's Avatar
    I can't get it connected at all. All have same issue

    Thank you and Welcome
    03-25-13 09:23 PM
  2. mkelley65's Avatar
    I can't get it connected at all. All have same issue

    Thank you and Welcome
    No problems here running Win 7 64 Ultimate or Win 8Pro. Can you describe the problem?
    03-25-13 10:26 PM
  3. marcati's Avatar
    I'm also running Windows 7, 64-bit.

    Yes, please provide us more information about the problems you are having, steps you have taken so far, etc.
    03-25-13 11:12 PM
  4. twstd.reality's Avatar
    me too. no problems here
    03-25-13 11:57 PM
  5. Anthony Antakusuma1's Avatar
    The black berry link, black berry tab. It says not connected to blackberry xxxx. To view the library. Please connect via usb or wireless.

    It works great on my desktop computer running windows 7 32 bits.

    Thank you and Welcome
    03-26-13 08:37 AM
  6. bluetroll's Avatar
    have you tried rebooting?
    03-26-13 08:42 AM
  7. Anthony Antakusuma1's Avatar
    Yes
    Usual stuff
    Reboot. Reinstall BlackBerry Link.
    Reboot phone. Reinstall driver.


    Thank you and Welcome
    03-26-13 08:45 AM
  8. bluetroll's Avatar
    try to re-install the drivers for the z10 on win7.

    or

    maybe it's your windows firewall.
    03-26-13 08:49 AM
  9. Anthony Antakusuma1's Avatar
    Tried that disabled firewall


    It's the Z 10 driver in Window 7

    It's connected in blackberry device manager but not in BlackBerry Link. Asking me to reload. And the data on Z 10 will be reset

    Thank you and Welcome
    03-26-13 09:06 AM
  10. gordo51's Avatar
    Windows 7 ultimate 64 bit and worked fine first time. Sorry I can't offer any help.

    Posted via CB10
    03-26-13 02:36 PM
  11. Shlemp's Avatar
    I'm having the same problem as Windows 7, 64 bit

    Posted via CB10
    03-26-13 03:05 PM
  12. elshaman's Avatar
    Me too...reinstalled twice...

    Posted via CB10
    03-26-13 10:26 PM
  13. davesansom's Avatar
    I have the same problem... Win7 64 bit... Driver says I"m connected and I can use the Windows Explorer to view contents of the Z10, but Link says "Not connected to MyZ10. To view the contect libraries on your device, connect your device t oyou computer using a USB cable or your computers WIFI network". I have both WIFI and USB connection working to the Z10.
    03-27-13 05:24 PM
  14. inked18's Avatar
    works fine here maybe try running bbry link as admin?
    03-27-13 05:53 PM
  15. Anthony Antakusuma1's Avatar
    Yes.. as administrator as well. But no help


    Thank you and Welcome
    03-28-13 02:22 AM
  16. Anthony Antakusuma1's Avatar
    Click image for larger version. 

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Views:	143 
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ID:	145270

    Thank you and Welcome
    03-29-13 10:43 PM
  17. raw_dog's Avatar
    Try this link BlackBerry Link Not Recognizing Your Z10? Try This - N4BB and follow the steps shown. It fixed my issues when I installed BB Link on a Windows 7 64 bit laptop. Hope this helps.
    Anthony Antakusuma likes this.
    03-29-13 11:22 PM
  18. Anthony Antakusuma's Avatar
    Try this link BlackBerry Link Not Recognizing Your Z10? Try This - N4BB and follow the steps shown. It fixed my issues when I installed BB Link on a Windows 7 64 bit laptop. Hope this helps.
    Took a few tries and trying different port after deleting and reinstalling the Blackberry network adaptor and it works ..Thank You

    However the wifi is still not working. I'll wait and see.
    03-30-13 12:56 AM
  19. elshaman's Avatar
    Got it working...installed everything from scratch and didn't log in on BBID....

    Posted via CB10
    04-03-13 05:10 PM
  20. shiakap's Avatar
    reboot phone + change usb port on PC..maybe windows need to install z10 usb driver correctly..
    04-03-13 07:50 PM

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