BlackBerry Link - Remote Access
I LOVE the ability to access my computer files from anywhere. My problem is that it's not very stable
I set up BB Link, & have no problem connecting to my computer with my phone. However, after a while (sometimes an hour, sometimes more, quite often less) I find my phone no longer finds my computer. I have to go to my computer, sign out of my BBID, & then sign back in, in order to get it working again. This is quite annoying & due to it's frequency basically makes the remote access feature useless. Does anyone else have this issue?
- 05-07-13, 07:14 AM #2
I've only 'tried' it once or twice, and both times I was sitting in front of my computer and thus very close to my router.
What security level do you have set on WIFI? WEP, WPA, etc? Maybe try another and restart the router and try again.
- CrackBerry Genius
05-07-13, 12:51 PM #4
- 2,741 Posts
Check in the BIOS for the following settings:
Enable Wake on LAN or Allow LAN to power on PC (probably not supported or will resolve this).
Allow LAN to keep PC from sleep (that's probably in Windows Power & Advanced Power Options!
If you're using a desktop set the screen to power off not fully sleep the PC. If you don't leave a lot of apps running and have more than 6GB of RAM (more than enough) then you can sleep the HDD after say an hour and test.
Alternatively, if your desktop doesn't consume a lot of power to spike your hydro bill, or you don't pay for utilities then keep the beast running 24/7.
- 05-07-13, 03:15 PM #7
I can't get it to work either. I have BB Link installed on my work desktop (Windows 7 Pro 64-bit) and my laptop (Windows 7 Ultimate 64-bit) and the computers both show up on the file manager on my Z10, but I only get the spinning circle. My thought was maybe it's a firewall issue, but I haven't seen anything mentioned about it anywhere else yet.
Edit: Just curious, for those that do have it working, which OS are you running? I'm on 1627.
- 05-07-13, 05:54 PM #9
- 06-05-13, 06:58 PM #13
- CrackBerry Abuser
06-06-13, 08:14 PM #18
- 393 Posts
Running since the feature was available on few hiccups here and there.
office computer XP
On home computer windows 7
Running windows fire walls and Microsoft essentials for virus checker on both
I found the trick was to have the Z 10 connected thru USB Cable when adding device and allowing what files to share
WIFI enabled too
Try and connect first while still thru USB
Then unplug and see if your still able to connect thru WIFI
If this all works the make sure connect thru cell service is enabled.
Be careful data usage thru your provider
The other thing is what was mentioned above make sure the sleep mode on these computers is disabled
Posted via CB10. BlackBerry Z10
- CrackBerry Addict
06-07-13, 07:58 AM #19
- 593 Posts
To be honest, I am kind of mystified how it actuality works like magic - how does the phone find my computer behind the firewall on my router, across the cell phone network?
Very cool and useful feature.
Posted via CB10
- CrackBerry User
09-19-13, 08:59 AM #21
- 41 Posts
Cannot get Z10 / BB Link remote access to work - help.
With BB Link running and using wifi, I can consistently and easily connect through Z10 FileManager to my laptop running Windows 7 Pro - but only if I'm in the same LAN.
I cannot connect any other way. Not by wifi if on another LAN (i.e. over the internet) and not at all by GSM. I have read all the forums and searched the internet. I have turned off Windows Firewall and disable antivirus. Nothing works. I can only connect when on the same LAN and only using wifi.
Can anyone help?
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