[BigSpruce]

I am trying to add music to my Z10 via Blackberry Link and under the music heading it states the following "Blackberry Link can't access your iTunes music library" and "iTunes does not meet the minimum version requirement". Same think with iPhoto. I am running iTunes 11.0.1 (v12). If anyone has any suggestions I would really appreciate it as I would like to add music to my Z10.

Thanks

Update 1: I was able to rectify the Blackberry Link issue with iPhoto by uninstalling iPhoto then reinstalling iPhoto and preforming all the accompanying software updates. I am now able to sync my photos and videos from my computer to my Z10 via Blackberry Link. I tried to use the same method with iTunes but I still get the same error message of "iTunes does not meet the minimum version requirement" even though I took my computer to the Apple Store and they have comfirmed that my version of iTunes is the most recent version available and all available updates have been downloaded and installed. For a company who claims that the Z10 can be synced effortlessly with iTunes I am very disappointed. If anyone has any recommendations I am all ears as I would like to keep this phone but this is a deal breaker for me.

[caitken]

I am having almost the same issue. It says it can't find any music and to restart so I do and nothing. I have uninstalled and reinstalled both several times. When I go into the settings and change my library to windows media player and change it back I get the message that there are no files in my itunes library. Let me know if you can figure this out!

[BigSpruce]

Is your issue with iTunes, iPhoto or both?

[B1GDAZ]

Mine syncs fine however some songs are 0:00 for the time. Really annoying as they are the same file types as the others. I'm trying copying the music files directly to the SD card and seeing if that works.

Posted using CrackBerry App on BB10

[Neil Thompson1]

For a phone these days not to be able to properly sync music is crap.
I'm using the latest version of itunes, and the latest updates to BlackBerry Link, and iTunes doesn't meet minimum requirements.... sort it out BB!
Drag and dropping media is a terrible workaround. Surely this is item number 1 on your testing criteria?

[nfld_sapper]

Mine worked via link but a couple of songs that are protected did not copy over though....