1. jhanks64's Avatar
    Everything was good on my VZW Q10. I got an extended battery for my Z10 and decided to switch to the Z10 for a few days to test the battery.

    I updated my Verizon Z10 to Z10STL100-4/10.2.1.2273 via Sachesi and moved my MicroSD card and SIM card over. I was already using the same BBID on the Z10.

    I started up BBM and it seems to be okay, but not all of the pictures in my BBM Group are showing up. The other two group members see 30 and I only see 9.

    I also sent a BBM to one contact and it didn't go through. When they try to BBM me, it has the Red symbol.

    I want to remove and reinstall BBM, how do I do that?

    Posted using CB10 on my Verizon Z10
    04-20-14 11:57 PM
  2. redchilli88's Avatar
    Everything was good on my VZW Q10. I got an extended battery for my Z10 and decided to switch to the Z10 for a few days to test the battery.

    I updated my Verizon Z10 to Z10STL100-4/10.2.1.2273 via Sachesi and moved my MicroSD card and SIM card over. I was already using the same BBID on the Z10.

    I started up BBM and it seems to be okay, but not all of the pictures in my BBM Group are showing up. The other two group members see 30 and I only see 9.

    I also sent a BBM to one contact and it didn't go through. When they try to BBM me, it has the Red symbol.

    I want to remove and reinstall BBM, how do I do that?

    Posted using CB10 on my Verizon Z10
    you cant. BBM comes with OS. re-installing OS and BBM wont fix your problem. BBM is unstable in its latest release.
    04-21-14 06:03 AM
  3. Gearheadaddy's Avatar
    I'm on Verizon STL100-4 10.2.1.2947... use Sachesi to update.

    Trusted Member Genius
    04-21-14 11:35 AM
  4. nico2004's Avatar
    U guys where u get your info from ? U can delete and reinstall bbm by going to BlackBerry World and see if u see any changes.

    Posted from my new toy Z30.
    04-21-14 11:41 AM
  5. Gearheadaddy's Avatar
    You can use Chrome browser to update BBM Bar file also...

    Trusted Member Genius
    04-21-14 11:43 AM
  6. jhanks64's Avatar
    Which .bar file should I install with Sachesi?
    04-21-14 12:42 PM
  7. jhanks64's Avatar
    The only 2947 release I've seen is an AutoLoader. Is there a Sachesi download I can do to get it?
    04-21-14 02:08 PM
  8. jhanks64's Avatar
    I got it resolved by trying a couple of different BBM .Bar files with Sachesi. Ultimately I ended up with the same 10.3.12.67 that I had before. I lost all my group chat, but all the pictures came back.
    04-22-14 12:22 AM

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