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BB10 for Croproate users - not a sure thing
So, like many current BB users (I have a 9700 that's been on life support - had it about a hear too long), I've been eagerly awaiting the eventual release here in the states, especially by T-mo. I have to admit, I've been on the fence over the past 6 months, looking at the Nexus 4 and other 'droids. When I saw the BB10 announcement, I figured I'd give them one more shot, since I'm a corporate user, multitasking and security are very important to me, and I'd generally like to see them succeed.
However, after talking to many corp IT folks who are responsible for setting up the BES servers, etc. - I started to worry a bit. Even though the licenses of BES may not be an issue from what I've seen in press releases, setting up new servers for BES10 certainly is. In addition, since the BES10 BYOD / admin is so late to the game for administering iphone / droid / Windows phone, chances are most companies have already implemented things like Mobile Iron or some other solution. From what I've read online, MI doesn't yet have BB10 on their roadmap, so that would mean 2 systems to set up / manage.
For this, and many other reasons, talking to my friends around town, I hear most corporations are in an continuous "wait and see" mode for demand on BES. What that means is that it's likely to be a catch-22 for users... You want the BB10 for corporate email, calendars, etc. and all of the great things we've gotten used to that make BB what it is (plus the new features), but until companies jump on board and build out the new BES 10 servers and fire them up, you may actually be "worse off" than iphone / droid users for corporate access. The catch 22 is that companies will wait for demand from their employees before implementing, but they may well not ever get the demand if the potential BB users never get the features turned on that they need to succeed...
Has anyone else asked around to see what their company will do?
Last edited by terrycotant; 02-27-13 at 04:11 PM. Reason: Typo in subject line
- 02-27-13, 04:20 PM #2
Hey there I know all too well what you are talking about. My company has been slowly phasing out BES as the user base dropped off over the last few years. At this stage they are pretty much decomissioning the remaining BES that we have to cut down on costs. Most of the BB users are being told to get iPhone or Android because they are easier to manage according to our IT department and don't require a server to connect to email, we just use Active Sync. I went out on a limb and picked up to the Z10 thinking that it would have no issues connecting into Active Sync I have since learned that BB10 lacks one critical capability making it impossible for it to connect to our corporate mail. If you are at all interested in my specific issue there is a whole thread on it http://forums.crackberry.com/blackbe...e-email-769439
As it stands now BB10 is a serious disadvanatge when it comes to organizations that don't have plans to deploy new BES10 servers.
- 02-27-13, 04:24 PM #3
- 02-27-13, 04:26 PM #4
Actually, you kind of have it backward. If a company implements BES10 they don't actually NEED Mobile Iron, Good, or any other MDM platform, since iOS and Android devices can be administered from BES10 as well.
- 02-27-13, 04:28 PM #5
"Easier to manage" = hands-off no management happening
Not sure the whole BYOD issue is that solved as you infer and from what I see is a bit of a time bomb waiting to happen. There will be a pendulum swing back from the past 2 yrs where IT departments got beat up pretty bad with the onslaught of "I wanna connect this device and this device so don't be a bureaucrat!" But BES10 is a very robust multi-OS mgmt tool, plus MI has aleady stated they will support BB10 so I think you will see a reversal of "ActiveSync is good enough for us." There is MUCH more to securing a device than email policies. Look at all the heartache iOS6 has caused Exchange/Activesync admins the past month. This battle is not over, not by a long shot.
BlackBerry Management | MobileIron
Last edited by jstirtzinger; 02-27-13 at 04:41 PM. Reason: Added links
- 02-27-13, 04:37 PM #6
Anyway, enough of the ad. BB just hasn't implemented cert import on the phones yet is all. It might be down on the list of priorities considering everything else they're doing right now. Might even be available as soon as the 10.1 update due in March.
- 02-27-13, 04:56 PM #8
It just feels weird seeing having both a Z10 and Andorid device sitting on my desk and reaching for the Android because it integrates better with our corporate mail.
I hope this feature comes with 10.1 but from what I have been told its not currently a feature listed on the roapmap.
- CrackBerry Genius
02-27-13, 05:16 PM #9
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BB10 platform will not fit for every company... unsure why so many think customer base will remain static... if BBis losing corporate customers... it put the onous on them to improve the product in which case we all win... otherwise they will languish and be out of business eventually....
- 02-27-13, 05:34 PM #10
I completely agree the fact that I am also having issues syncing with Gmail calendar and corporate email only adds to the problems. That being said everyone on CrackBerry and on these forums for the most part are loyal to BB and will live with lack of functionality or find workarounds. A typical corporate user who buys a Z10 will give up very quickly if things don't work and move to iPhone or Android. I have already seen a few colleagues who got there Z10 on opening day return them becuase of this same email issue.
I love the phone maybe its becaues I the hardware is just sexy and better then most of the Android crap out there but the OS does have some gaps that need to be filled and hoepfully sooner then later.
- 02-27-13, 05:53 PM #11
Setting up a BES 10 (Blackberry Enterprise Services) is not the same as BES 5 (Blackberry Enterprise Server). We have had BES 10 (Mobile Fusion as it was once called) since the Beta. We now have the latest BES 10 in place and it works great for Balance and MDM management. The server is free and you pay $99 for each license which is a one time cost. You can manage BB10 devices (Playbooks and Z10), iOS and Android devices. We use ActiveSync to connect to Google Apps which works in conjunction with our BESX server. We compared the most popular MDM solution (AirWatch). Their solution is to install a client on each device and they don't support BB10 devices yet. BES10 requires a client on iOS and Anrdoid, but integrated into Playbook and Z10. It really is the best solution for IT.
- CrackBerry Abuser
02-27-13, 07:14 PM #13
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- 02-27-13, 07:23 PM #16
I work for a corporation that sells an MDM solution, yet, through simply asking for it, I got to be the first of many users to be provisioned on our BES10 pilot.
Ask, just ask. The entire MDM movement has been powered by employees asking, so if you sit there and cry about iOS or Android support being stronger you only have yourself to blame. Ask them.
- 02-28-13, 06:07 AM #17
We did a trial comparison between AirWatch and BES10. BES10 won. BDS and BB10/Playbook integration is a superior solution for business MDM management of BB devices. Nothing can come close.
- 02-28-13, 06:19 AM #18
- 02-28-13, 06:52 AM #19
- 02-28-13, 07:05 AM #20
- 02-28-13, 09:42 AM #22
It does remain to be seen how successful BES10 will be, I have no doubt that in companies where RIM is still strong BES10 is a no brainer but the bulk of mid-market companies where security is perhaps not as important, where active sync is good enough or another solution is in place its a tougher sell. Almost a catch 22 because a company won't deploy BES10 unless the user base is demanding it but the users can't switch if BES10 isn't already deployed.
- 02-28-13, 09:45 AM #23
- 02-28-13, 10:49 AM #25
No loss to me. I have lots of phones to use that I like.
There is one (1) Playbook connected via EAS. One. Mine. Not sure I would classify that as a loss.
We are not going to be supporting BB10, so it is no loss to me. To BlackBerry, perhaps.
I lost that battle.
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